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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback indicates a mix of positive and negative experiences with customer service, with some praising friendly staff while others report rude or dismissive behavior from management.
Food Quality
Many customers enjoyed the freshness and flavor of the food and smoothies, but there are significant complaints about order accuracy and the quality of certain items, including watery smoothies and poorly made salads.
Cleanliness
Several reviews mention cleanliness as a concern, with reports of unsanitary conditions and poor hygiene practices among staff.
Order Accuracy
There are numerous complaints regarding incorrect orders and a lack of accountability when issues arise, leading to customer dissatisfaction.
Atmosphere
The atmosphere is generally described as welcoming and pleasant, with many customers appreciating the vibe and cleanliness of the location.
JB
Jamon Buffington
Nov 8, 2025
1.0
No sense of ordering on the app if they’re going to make it 10 minutes after you arrive. I ordered 30min in advance and road 10 minutes.
This the 3rd time
WS
Wayde Stubbs
Oct 31, 2025
2.0
Smoothies are watered down. And after paying nearly 16 dollars for it, I was told that I couldn’t have the extras. Theyd rather throw it away. Disgusting!
JL
joshua lawson
Oct 30, 2025
1.0
Haven’t been to this location for a good 5 months cause last time my order was so foul. Nothing has changed they can’t make an order correct at this location. I even spelled my name out for the last she still misspelled my name. Only in my community. Gotta go far out just for good service
KJ
kia johnson
Oct 14, 2025
5.0
I go there before i go to work everyday.Ive never tried the food but the smoothies are so good
TP
Tay P.
Oct 14, 2025
3.0
I've been here twice, and BOTH times the manager/owner had a nice-nasty, smart-aleck kind of attitude. My food has been made well, but if you ever have any difficulty ordering, or forget something, BEWARE because she's going to belittle/chastise you before solving your problem. 🙄
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe in Lithonia, GA?
Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Tropical Smoothie Cafe offer drive-through service and what are the hours?
Yes, the drive-through is open Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Can I order food ahead for pickup or delivery from Tropical Smoothie Cafe?
Yes, you can order ahead via their app or online for in-cafe pickup, curbside pickup, or delivery, including same-day delivery.
What kind of food and specialties does Tropical Smoothie Cafe offer?
They offer fresh, made-to-order smoothies, wraps, flatbreads, bowls including Acai bowls, salads, quesadillas, kids food, and gluten-free and vegan options.
Does Tropical Smoothie Cafe have facilities for families and children?
Yes, they welcome families and offer a children's menu.
Which nearby stores can I visit before or after dining at Tropical Smoothie Cafe?
Nearby you can find the AT&T Store for mobile needs, Publix Super Market at Centre at Panola for groceries, and Panola Centre - GameStop for video games and entertainment.
Are there nearby beauty and grooming salons around Tropical Smoothie Cafe?
Yes, options include First Class Barber Shop, Deja's Hair Salon, Kenyon The Barber, Nail Angel, and 3 Dimensions beauty salon.
What recreational or community facilities are close to Tropical Smoothie Cafe?
The Attack Youth Soccer Club is nearby for sports activities, and La Petite Academy offers preschool and daycare services.