Taco Bell

3.2
1297 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 8056 Mall Parkway in Lithonia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8056 Mall Parkway, Lithonia, GA
30038, United States

Hours

Reviews

3.2
1,297 reviews
5 stars
400
4 stars
239
3 stars
238
2 stars
108
1 star
312

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and unprofessional behavior from staff, particularly from management.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning cold items, poorly assembled orders, and lack of freshness.

Staff Attitude

While some customers praised friendly staff, many others noted rudeness and a lack of urgency from employees.

Cleanliness and Management

The cleanliness of the location received mixed reviews, with some praising it while others pointed out poor management and disorganization.
  • JJ
    James Jones
    3 days ago
    1.0
    Very rude staff. We tried to go through drive through and got told we had to come in. When I came in the staff would not take my order either. Both employees preferred to stand there and argue then just do their job and take care of the customer.
  • EP
    Eric Petty
    3 days ago
    1.0
    Horrible customer service by a bunch of hoodlums. 6 people just standing there looking crazy. Drive closed, inside service closed. Why be open of you can't serve customers.
  • BA
    Brooke Adams
    Nov 14, 2025
    2.0
    Fast service but the chips that went with the nacho cheese had a strange chemical taste. I couldn’t eat them and threw them away.
  • NC
    Nathan Coflin
    Nov 8, 2025
    1.0
    I go to eat here inside on Saturday 11/8 and neither kiosk is working. I am told by a heavy set woman working there that I cannot place an order at the register and I’ll have to use the drive thru. Truly terrible customer service. Making people use kiosks is one thing but when both are out of order not allowing someone to place an order inside at all is ridiculous. This Taco Bell needs a management overhaul.
  • CF
    Champion Family
    Nov 6, 2025
    1.0
    This store is HORRIBLE! 100% Guarantee your order will be wrong. A back restaurant full of kids and miscreants. It’s a shame. If you just HAVE to eat Taco Bell go to the Sigman Rd store.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Mall Parkway in Lithonia?

The drive-through is open from 9:00 AM to 2:00 AM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and from 11:00 AM to 2:00 AM on Wednesdays.

Where is Taco Bell located in Lithonia, GA?

Taco Bell is located at 8056 Mall Parkway, Lithonia, GA 30038.