Taco Bell

3.2
893 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5385 Fairington Rd. in Lithonia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5385 Fairington Rd., Lithonia, GA
30038, United States

Hours

Reviews

3.2
893 reviews
5 stars
272
4 stars
175
3 stars
140
2 stars
77
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, disorganized service, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, with some customers experiencing food poisoning.

Customer Service

While some staff members received praise for their friendliness and helpfulness, many reviews noted rude or unprofessional behavior from employees.

Cleanliness and Safety

Several customers expressed concerns about unsanitary practices and cleanliness, with reports of bugs in food and inadequate hygiene among staff.

Inconsistent Experience

Customers experienced a wide range of service quality, with some praising the location while others vowed never to return due to repeated negative experiences.
  • JM
    Jason Mccall
    3 days ago
    1.0
    Old food prepared incorrectly
  • AH
    Adriannah Horton
    Nov 2, 2025
    1.0
    Half filled fries , taco had NOTHING in it , no ice for drinks, no straws or napkins in bag. Worst customer service we’ve ever had. The guy in the window told us to just give him $15 in cash instead of paying for our meal. I’m assuming he wanted to pocket the cash and then take the order off the register or something.
  • CP
    Charlette Parlor
    Oct 28, 2025
    5.0
    Great service time a pleasant attitudes.
  • LZ
    Lynda Zachery
    Oct 21, 2025
    2.0
    I’ve been trying to give me a receipt for several months now. If you ask for it at the pay window they tell you you have to get it at front window. If you ask at front window window they say you should have gotten it at pay window.
  • CL
    CD Light
    Oct 14, 2025
    1.0
    Picked up food at this location about an hour ago. Ordered a Supreme Luxe Box and as another reviewer mentioned, I was asked at the drive-thru speaker whether I'd be using cash or a card. Placed the order and went to the window and handed the male worker the card. He swiped it multiple times and then handed me a bag of food -- no receipt. I asked for the receipt and he says they don't have any receipts. What???? This should be illegal. If something happens and a refund is needed, how are you going to process it if you "don't have any receipts". I asked for a manager and "Christine" came to the window and stated the same thing. Referred me to my bank -- as if my bank is somehow responsible for your establishment not providing receipts??? I waited for her to handwrite "something" to show what I purchased. Her stroke of brilliance was to just write the name of the meal and the amount with the tax. No store number, manager name, date and time. Nothing. . Then, to top it off, I get home and discover the large drink -- supposed to be Sierra Mist -- was nothing but carbonated water. With no receipt, how would a customer even return that? I won't be back here. Consumers, you have been warned.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open Monday, Tuesday, Thursday from 9:00 AM to 3:00 AM and Wednesday from 10:00 AM to 3:00 AM.

What time does Taco Bell on Fairington Rd. close on Fridays and Saturdays?

It closes at 4:00 AM on both Fridays and Saturdays.