Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lithonia Subway® Restaurant at 3054 Panola Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rudeness, disrespect, and unprofessional behavior from staff.
Food Quality
Customers reported inconsistent food quality, with issues such as incorrect orders, stale bread, and missing ingredients.
Cleanliness
While some customers noted cleanliness, others reported messy conditions and a lack of attention to hygiene.
Management Issues
Several reviews indicated problems with management, including inconsistent application of policies and lack of staff training.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the store closing earlier than advertised.
SJ
Stephanie Jinks
Jan 30, 2026
2.0
I frequent this location pretty often and every time I order a salad, they never want to chop up the ingredients! It's a salad for crying out loud
CH
Carol Holmes
Nov 6, 2025
1.0
I will never buy from this Subway again. I won't support a business that talks to its customers disrespectfully and fleeces them.
In my experience, this Subway location consistently disrespects its customers and applies rules inconsistently. On one occasion, I presented a coupon that clearly stated “one sandwich per coupon,” and the store refused to honor it as written, making up their own rule instead.
On another visit, I asked for extra tuna on my sandwich. The employee insisted that two extra scoops would cost more than $8.00 — a price that felt excessive compared to standard Subway portions. I did not mind paying for the extra food and even tipped nearly half of that amount because I value supporting workers, but the repeated disputes over pricing and portions left me frustrated.
This is the third time I’ve experienced a disagreement over charges or policies at this location. There is always some small print or arbitrary variation in how food is portioned and priced compared to other franchises, which follows corporate policy more closely. Why do I experience this treatment on Panola Road and not in Johns Creek or Cobb County. How is it that customers in those places can use their coupons and I can't in my neighborhood? Why not?
I believe customers should expect consistent, fair treatment wherever they spend their money. At this location, I felt coned and undervalued as a customer. Potential visitors should be aware and prepared to advocate strongly if they want policies to be applied fairly. Go elsewhere - there are Subways within a few miles of each other. This behavior and treatment makes us all valueless - we have to put it to a stop. Stop fleecing us.
RS
Ramses Silva
Oct 15, 2025
1.0
rude employee. refused to cancel my app order. there is no option to cancel on the app. no reason to be rude and unhelpful.
JJ
Jennifer Jones
Sep 7, 2025
1.0
These new workers now are horrible, never listen to what you want and always make the smallest subs ever. I will never do online ordering at this location.
HW
Hamond Williamson
Sep 4, 2025
5.0
Great customer service! Didn’t had to wait too long. Line was moving fast. All the ingredients were looking fresh! And Finally subway removed the cover from meat side where we are able to see meats options. Loved this location and will definitely recommend.
What are the operating hours of the Subway at 3054 Panola Rd?
The Subway at 3054 Panola Rd is open daily from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery services?
Yes, this Subway location offers delivery service for your convenience.
Can I order Subway meals online or through an app?
Yes, you can order your Subway meals quickly and easily through their app or online.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Is dine-in available at the Subway on Panola Rd?
Yes, dine-in service is available at this Subway location.
Does the Subway at Panola Center provide catering services?
Yes, catering services are offered to help with any catering needs you might have.
Where is the Subway restaurant located?
It is located at 3054 Panola Rd, Suite D, Panola Center in Lithonia, GA 30038.
What are some nearby beauty salons that customers might visit before or after Subway?
I-Too Salon & Spa and I-Too Threading & Waxing - Lithonia are nearby beauty salons where customers can enjoy spa and waxing treatments before or after dining at Subway.
Are there other dining options near the Subway in Panola Center?
Yes, J Burger N Wings offers American-style burgers and wings nearby, providing additional fast food choices.
What nearby stores might be useful for customers visiting Subway?
Nearby stores like Verizon, Victra — Verizon Authorized Retailer, and Tiggar's Computer and Cell Phone Repair provide mobile phone and electronics services, useful if you want to shop or get tech assistance around your visit to Subway.
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