At Papa Johns Pizza in Lithonia, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lithonia pizza for any occasion. Call us for pizza delivery in Lithonia or stop by 6670B Covington Highway for carryout to order the best pizza in Lithonia, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked pizzas, missing toppings, and cold food upon delivery.
Hygiene Concerns
Several reviews raised serious hygiene issues, including staff not wearing gloves and unsanitary conditions in the kitchen.
Order Accuracy
Many customers experienced problems with order accuracy, receiving incorrect items or missing components of their orders.
Management Issues
Reviews frequently mentioned unprofessional management and a lack of effective leadership, contributing to overall dissatisfaction.
CB
Carla Biggs
Nov 30, 2025
1.0
DO NOT I REPEAT DO NOT ORDER FROM THIS LOCATION!!!! I placed an order through the app for delivery @5:37… ETA was 6:02-6:10 while watching through the app the times kept changing so I called to see what was going on and was placed on hold for 10 mins then they hung up the phone so I called back and asked for the manager someone picked up the line laughing and said manager speaking but I stated that it sounded like the same girl that answered and placed me on hold immediately asked for refund bc at this point it’s now been 1 hour and 22 mins. I wasn’t given a confirmation number or email stating refund details… SO I REPEAT DON’T ORDER from this location unless you’re ordering carry out. I will be contacting corporate to escalate this issue. Seems as they are playing around rather than making sure orders are being taken care of in a timely manner!!!
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De Tate
Nov 21, 2025
5.0
Im happy no complaints
MF
Mario Falu
Oct 26, 2025
3.0
Under cooked, despite my request for “Well Done”. I have yet, in the last 7 orders, to get my paid for extra garlic sauce or peppers… y’all owe me my shhhh. What’s the problem?!
MC
Marc Circle
Sep 6, 2025
5.0
The liquor store next door looks messy but the pizza place is great.