Panera Bread

3.9
1205 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lithonia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8200 Mall Parkway, Lithonia, GA
30038, United States

Hours

Reviews

3.9
1,205 reviews
5 stars
616
4 stars
246
3 stars
127
2 stars
70
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and slow service.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others reported issues like missing items and food poisoning.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer frustration.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the ambiance while others noted loud music and unprofessional behavior from staff.
  • AA
    Ashley
    4 days ago
    5.0
    Such great service. The staff is exceptional and generous at every visit. Would highly recommend this location!
  • TC
    Tiffany Campbell
    Jan 4, 2026
    1.0
    The music is way too loud here. I asked one of the lady employees with the headscarf on if there was a way to adjust the music. She shook her head no and then told me to hold on. Walked away to assist another customer, laughing with them and completely forgets that I’m still standing there waiting for her to come back. She then looks over at me and tells me no again…what was the point of telling me to hold on? Every time i come here, the music is way too loud like you’re in the club. I’m sure there’s a way to turn the music down, she just doesn’t know how
  • AH
    Alex Hernandez
    Dec 31, 2025
    3.0
    Did Panera bread stop giving you a pickle? Because I haven't gotten a pickle the past 5 times I've ordered delivery
  • IH
    IC Hookah
    Dec 30, 2025
    5.0
    One of my go to's when looking for something other than drive through type foods. Great service always an in and out situation
  • PT
    Paul Tennell
    Dec 15, 2025
    2.0
    Not sure what was going on this particular day but this was the slowest service I experienced here at Panera and to top it off the manager was literally looking at the line backed up and offered no help. She walked around pacing back and forth with an attitude like someone put a gun to her head and made her apply for the position.

Frequently Asked Questions About Panera Bread

Does Panera Bread Lithonia accept reservations?

No, Panera Bread Lithonia does not accept reservations.

What are the operating hours for Panera Bread Lithonia?

Panera Bread Lithonia is open daily from 6:30 AM to 9:00 PM on weekdays, and from 7:00 AM to 9:00 PM on weekends.