Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,484 reviews
5 stars
725
4 stars
427
3 stars
383
2 stars
263
1 star
686
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Long Wait Times
Many customers reported excessively long wait times in the drive-thru and for food orders, often exceeding 30 minutes.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and concerns about food safety.
Cleanliness
Customers noted unsanitary conditions in the bathrooms and overall cleanliness issues within the restaurant.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
- BBBrooke BakerJan 4, 20261.0Placed a mobile order and waited 20 min to get my food. Realize I didn’t get my 10pc nugget I ordered once I got home. I kept trying to call and the phone number isn’t even a working number! Had to drive back up and wait in line for another 20 min just to get to the speaker to tell them my food was missing! This was ridiculous. Spending almost and hour and half to get freaking McDonald’s!
- TWTaylor WhiteJan 1, 20261.0Had us waiting 3 hrs and didn’t say the register isn’t working
- JHJaniyla HowardDec 25, 20251.0Had us waiting outside for HOURS, nothings been said to anyone just waiting outside, horrible. Ruined our Christmas night.👎🏾
- SGStephen GaspardDec 24, 20252.0They was arguing i know today is Christmas Eve and the lobby and drive thru was packed but some of the staff wasn't be professional
- GHgloria Harvey harveyDec 16, 20254.0Bathrooms had needles in there disquisting
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2791 Panola Rd, Lithonia?
McDonald's at 2791 Panola Rd, Lithonia is open 24 hours every day of the week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order McDonald's delivery at any time?
Yes, delivery is available 24 hours a day, 7 days a week at this location.
What delivery and pickup services does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 2791 Panola Rd, Lithonia, GA 30038, USA.
Are there any fast food restaurants near this McDonald's?
Yes, nearby fast food restaurants include Checkers at 2775 Panola Rd, Rally's, Burger King, Mrs. Winner's Chicken & Biscuits, Cook Out, and KFC.
What other amenities can I find near McDonald's at 2791 Panola Rd?
Nearby amenities include Western Union for money transfers, Peach State Federal Credit Union and Wells Fargo ATM for banking, and Super 8 Decatur Lithonia Atlanta Area hotel for accommodations.
How can local customers benefit from nearby places when visiting McDonald's?
Customers can combine their visit with nearby fast food options for variety, use nearby banking services like Peach State Federal Credit Union or Wells Fargo ATM, or stay at nearby hotels like Super 8 Decatur Lithonia Atlanta Area if visiting from out of town.