McDonald's

3.0
2492 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2826 Evans Mill Rd, Lithonia, GA
30058, United States

Hours

Reviews

3.0
2,492 reviews
5 stars
636
4 stars
414
3 stars
451
2 stars
284
1 star
707

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unresponsive.

Food Quality

Many customers reported issues with food quality, including raw or cold food, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, including dirty restrooms and the presence of pests.

Service Speed

Customers frequently complained about slow service, with long wait times in both the drive-thru and inside the restaurant.
  • CD
    Caprianna Davis
    Jan 3, 2026
    1.0
    This McDonalds need a new owner a new manager and new workers
  • JJ
    Journey Johnson
    Dec 26, 2025
    1.0
    My food was good I ate there around 11:00pm so it was hot after eating all my food 30minutes later was throwing up it's 3:00pm I've threw up twice so bad my stomach hurts and I can't stop using the bathroom. So I go to the reviews and I see a lady had post last month that she seen three rats in the children play area and posted pics. Which made me even more sicker the thought that rat poop could have been in the grease. Or dropping where my food was made... good luck eating here.i won't be eating here ever again this makes me not wanna eat out ever again.
  • NM
    Nathalie McDonald
    Dec 23, 2025
    1.0
    No one acknowledges you. Terrible customer service. Always out of high c orange. Always out of a sauce. Tried to charge for a refill!
  • HH
    Haussan Harris
    Dec 23, 2025
    1.0
    Place is not it . Always messing up orders. Slow paced , and never do anything correctly! The head worker light skin with face tattoos has a nasty attitude to be a grown man. 12/23/25 . NIGHT SHIFT staff is garbage!
  • ME
    Ms.Nokesha Evans
    Dec 13, 2025
    1.0
    Help me understand how is it every time I come to this particular McDonald's it is so hard to get a double cheeseburger which has only four ingredients which is ketchup,mustard, pickles and onions and the only thing I ask for is extra onions and mustard every time they have to remake the same order at least two times on my pickup. And this time someone tried to be funny and poured nothing but onions on my sandwich which I took pictures of and going to send it to corporate.Get some people that want to work in there if you don't like your job then quit but every time you get my order wrong you will be making it over and I will report you each time

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's Lithonia location?

McDonald's in Lithonia is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at McDonald's Lithonia?

The drive-thru is open every day from 6:00 AM to 11:00 PM.