Dunkin'

4.0
941 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lithonia, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3068 Panola Rd, Lithonia, GA
30038, United States

Hours

Reviews

4.0
941 reviews
5 stars
499
4 stars
192
3 stars
92
2 stars
55
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly staff, others report rude behavior and poor service experiences.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

There are complaints about cleanliness, particularly regarding food quality and the state of the bathrooms.

Speed of Service

While some reviews highlight quick service, others mention long wait times, especially during busy hours.

Product Quality

Customers appreciate the quality of drinks and food on some occasions, but there are reports of stale or cold items.
  • JG
    Joelle Gousse
    Jan 1, 2026
    1.0
    The older black lady that takes the orders in the drive through is the rudest person that has ever taken my order at this location. This location use to have great customer until she started here. She’s awful.
  • DS
    Deborah Scott
    Dec 25, 2025
    5.0
    You will think you have went back in time, because the Custome service and the Donut's are so good .
  • NT
    Nancy Tirado
    Dec 5, 2025
    5.0
    Great workers and very polite
  • GT
    Guy Galloway Aqua Thrivers
    Nov 24, 2025
    1.0
    After waiting for 10 minutes for a coffee and a bagel… they told me at the window after I paid that for a small cream cheese that it would be an additional $2.15. I asked why it was so much she said it’s because they’re a franchise. I will not be coming back to this Duncan again!
  • CS
    Cassandra S
    Nov 16, 2025
    2.0
    Went through drive thru Sunday night on Panola Rd and I simply asked if the guy could repeat the order. He was very rude and repeated half the order. There was no need for the hostility. Usually this location had good customer service but tonight it was horrible

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lithonia, GA?

Dunkin' in Lithonia, GA is open 24 hours daily, from 12:00 AM to 11:59 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.