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Dunkin'

4.0
(948 reviews)

Business Details

3068 Panola Rd, Lithonia, GA
30038, United States
(770) 987-7817
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lithonia, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3068 Panola Rd, Lithonia, GA
30038, United States

Hours

Reviews

4.0
948 reviews
5 stars
502
4 stars
194
3 stars
92
2 stars
55
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and efficient, while others are reported as rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and issues with mobile orders, leading to customer frustration.

Cleanliness

Concerns about cleanliness, particularly in the bathroom and with food items, including reports of hair and old food.

Speed of Service

Service speed varies; some customers report quick service while others experience long wait times, especially in drive-thru.

Product Quality

Inconsistent quality of food and drinks; some customers praise the freshness and taste, while others report stale or incorrect items.
  • TT
    Tonez
    1 day ago
    1.0
    I really wanted to give this Dunkin' location the benefit of the doubt. After a couple of visits, I kept telling myself maybe it was just bad timing or a rush I couldn’t see. Unfortunately, it turns out the experience is consistently disappointing. The drive-through moves at a painfully slow pace, and what stands out most isn’t just the wait — it’s the complete lack of urgency. There’s no sense that customers’ time is valued, no acknowledgment that people are choosing to spend their money here. It leaves you sitting there wondering if anyone inside actually notices the growing line. What makes it frustrating is that Dunkin’ is usually known for quick, reliable service. That’s what you expect when you pull up. Instead, each visit feels like you’re inconveniencing the staff just by being there. I don’t enjoy writing negative reviews, but I also believe in being honest so others know what to expect. If you’re looking for a smooth, efficient stop to grab your coffee or breakfast, you may want to consider other options where the service feels a bit more attentive and appreciative.
  • ML
    Michael Longino
    Feb 24, 2026
    4.0
    Good old Duncan Great service great coffee.
  • CL
    C L
    Feb 12, 2026
    4.0
    I only came here to get the "Hot Girl" limited cup(it was the closest one that had the cups). I love Dunkin, this isn't my usual store/neighborhood the workers were very busy but nice. I saw some merch that I was interested in but it was so far AWAY from the counter/my reach I instantly because upset. I couldn't understand why it was so far away from us customers, then I realized what area I was in! I'm sure they are use to people stealing merch but everyone isn't like that. I asked the worker could I see a few things and she was very hesitant telling me she'd get what I wanted and take them to the front cashier, not really wanting me to hold/touch the items I wanted to purchase. I ended up telling her what I wanted but changed my mind I just didn't like the overall experience when it came down to it. My drink however was really good, definitely overpriced, they charged $1.30+ for cold foam and it's a different (few cents)cheaper price via the app(at my usual Dunkin cold foam is 70 cents)and the guy said well I didn't charge you full price😂I didn't even want to know what full price was get me outta here! The overall visit was just ok, wouldn't go out my way to visit.
  • SS
    Steven
    Feb 1, 2026
    5.0
    It's a nice, clean, Dunkin. Staff was friendly and quick.
  • BW
    Breyah Wilson
    Jan 13, 2026
    1.0
    The older black lady at the window is rude, always have an attitude for nothing. Before I can finish my order she cutting me off. idk what it is with her but DO BETTER!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lithonia, GA?

Dunkin' in Lithonia, GA is open 24 hours daily, from 12:00 AM to 11:59 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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