Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lithonia, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Mixed reviews on customer service; some staff are friendly and efficient, while others are reported as rude and dismissive.
Order Accuracy
Frequent complaints about incorrect orders and issues with mobile orders, leading to customer frustration.
Cleanliness
Concerns about cleanliness, particularly in the bathroom and with food items, including reports of hair and old food.
Speed of Service
Service speed varies; some customers report quick service while others experience long wait times, especially in drive-thru.
Product Quality
Inconsistent quality of food and drinks; some customers praise the freshness and taste, while others report stale or incorrect items.
TT
Tonez
1 day ago
1.0
I really wanted to give this Dunkin' location the benefit of the doubt. After a couple of visits, I kept telling myself maybe it was just bad timing or a rush I couldn’t see. Unfortunately, it turns out the experience is consistently disappointing.
The drive-through moves at a painfully slow pace, and what stands out most isn’t just the wait — it’s the complete lack of urgency. There’s no sense that customers’ time is valued, no acknowledgment that people are choosing to spend their money here. It leaves you sitting there wondering if anyone inside actually notices the growing line.
What makes it frustrating is that Dunkin’ is usually known for quick, reliable service. That’s what you expect when you pull up. Instead, each visit feels like you’re inconveniencing the staff just by being there.
I don’t enjoy writing negative reviews, but I also believe in being honest so others know what to expect. If you’re looking for a smooth, efficient stop to grab your coffee or breakfast, you may want to consider other options where the service feels a bit more attentive and appreciative.
ML
Michael Longino
Feb 24, 2026
4.0
Good old Duncan Great service great coffee.
CL
C L
Feb 12, 2026
4.0
I only came here to get the "Hot Girl" limited cup(it was the closest one that had the cups). I love Dunkin, this isn't my usual store/neighborhood the workers were very busy but nice. I saw some merch that I was interested in but it was so far AWAY from the counter/my reach I instantly because upset. I couldn't understand why it was so far away from us customers, then I realized what area I was in! I'm sure they are use to people stealing merch but everyone isn't like that. I asked the worker could I see a few things and she was very hesitant telling me she'd get what I wanted and take them to the front cashier, not really wanting me to hold/touch the items I wanted to purchase. I ended up telling her what I wanted but changed my mind I just didn't like the overall experience when it came down to it. My drink however was really good, definitely overpriced, they charged $1.30+ for cold foam and it's a different (few cents)cheaper price via the app(at my usual Dunkin cold foam is 70 cents)and the guy said well I didn't charge you full price😂I didn't even want to know what full price was get me outta here! The overall visit was just ok, wouldn't go out my way to visit.
SS
Steven
Feb 1, 2026
5.0
It's a nice, clean, Dunkin. Staff was friendly and quick.
BW
Breyah Wilson
Jan 13, 2026
1.0
The older black lady at the window is rude, always have an attitude for nothing. Before I can finish my order she cutting me off. idk what it is with her but DO BETTER!
What are the operating hours of Dunkin' in Lithonia, GA?
Dunkin' in Lithonia, GA is open 24 hours daily, from 12:00 AM to 11:59 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday menu items are available at Dunkin' Lithonia?
Try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
What meals are served at Dunkin' Lithonia?
Dunkin' serves breakfast, lunch, and brunch.
Does Dunkin' Lithonia have a drive-thru?
Yes, this location has a drive-thru service for your convenience.
What types of food and beverages does Dunkin' Lithonia specialize in?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Which nearby place can I visit for mobile phone needs before or after visiting Dunkin'?
You can visit T-Mobile, Verizon, Victra — Verizon Authorized Retailer, or Tiggar's Computer and Cell Phone Repair, all nearby mobile phone stores.
Are there any nearby printing and shipping services close to Dunkin'?
Yes, FedEx Office Print & Ship Center is located nearby for your printing and shipping needs.
What other food options are available near Dunkin' Lithonia?
Nearby food options include J Burger N Wings, Subway, Philly Connection sandwich shop, and Smoothie King smoothie and juice bar.
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