Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported rude behavior and unprofessionalism from management.
Food Quality
Most customers enjoyed the food, noting it was hot and fresh, but there were complaints about incorrect orders and food quality inconsistencies.
Cleanliness
The restaurant is generally reported as clean, including the dining area and bathrooms, contributing positively to the customer experience.
Pricing
Several reviews mentioned that prices are perceived as high, with some customers feeling that the value does not match the cost.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some customers experiencing long wait times and others appreciating the quick service.
DC
Demi Cal
Dec 14, 2025
5.0
Nice Staff,good food,very clean restaurant especially the Bathroom. We was well please
AR
Alisha Raynor
Oct 14, 2025
5.0
My favorite fast food spot in the area. The BBQ chicken tender basket is great and so are the cheese curds! Staff is pleasant and service is usually quick.
IH
Imani Hill
Sep 2, 2025
5.0
Perfect ice cream any flavor with variety galore!!!
KT
Kyron Thomas
Jul 19, 2025
5.0
Fine resturant, fine people, you are going to have a great customer experiance.
ST
Summer Tyler
Jun 30, 2024
4.0
Never gone inside and never had anything but their ice cream. Staff is friendly enough, wait isn't ever crazy and I love thier ice cream combos.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lithonia, GA?
Dairy Queen Grill & Chill is open Monday to Thursday from 9:30 AM to 10:00 PM, and Friday to Sunday from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 2621 Panola Rd, Lithonia, GA 30058-4833, United States.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating options for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly and welcomes children, offering booster seats and high chairs.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online at their website or download their app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill provide amenities like WiFi and restrooms?
Yes, they offer free WiFi and have restrooms available for customers.
What are some nearby places I can visit when I'm at Dairy Queen Grill & Chill?
Nearby you'll find OJ's Sports Bar & Grill and Spice House, which are great spots for bar and lounge experiences, as well as All Washed Up Laundromat for laundry services.
Where can I find a convenient car wash near Dairy Queen Grill & Chill?
Super Suds Car Wash and Cartopia Car Wash and Oil Lube are nearby for car washing and oil change services.
Are there nearby places to relax or enjoy a beverage after visiting Dairy Queen Grill & Chill?
Yes, The Cigar Bar and Harold's Chicken & Ice Bar are close by and offer cocktail and smoothie bar experiences.