Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
779 reviews
5 stars
415
4 stars
181
3 stars
98
2 stars
27
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and helpful staff, there were several complaints about rudeness and unprofessional behavior from management.
Food Quality
Most customers enjoyed the food, noting it was hot and fresh, but there were complaints about missing items, incorrect orders, and inconsistent quality.
Drive-Thru Experience
The drive-thru service received both positive and negative feedback, with some praising the speed and efficiency, while others reported long wait times and poor service.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the food did not justify the cost.
Cleanliness
The cleanliness of the location was generally praised, with many noting that the dining area and bathrooms were well-maintained.
- ARAlisha RaynorOct 14, 20255.0My favorite fast food spot in the area. The BBQ chicken tender basket is great and so are the cheese curds! Staff is pleasant and service is usually quick.
- IHImani HillSep 2, 20255.0Perfect ice cream any flavor with variety galore!!!
- KTKyron ThomasJul 19, 20255.0Fine resturant, fine people, you are going to have a great customer experiance.
- DMDianysious Madison-GreeneJun 10, 20254.0This DQ always serves hot fresh foods. The customer service is outstanding!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lithonia, GA?
Dairy Queen Grill & Chill is open Monday to Thursday from 9:30 AM to 10:00 PM, and Friday to Sunday from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 2621 Panola Rd, Lithonia, GA 30058-4833, United States.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating options for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly and welcomes children, offering booster seats and high chairs.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online at their website or download their app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill provide amenities like WiFi and restrooms?
Yes, they offer free WiFi and have restrooms available for customers.
What are some nearby places I can visit when I'm at Dairy Queen Grill & Chill?
Nearby you'll find OJ's Sports Bar & Grill and Spice House, which are great spots for bar and lounge experiences, as well as All Washed Up Laundromat for laundry services.
Where can I find a convenient car wash near Dairy Queen Grill & Chill?
Super Suds Car Wash and Cartopia Car Wash and Oil Lube are nearby for car washing and oil change services.
Are there nearby places to relax or enjoy a beverage after visiting Dairy Queen Grill & Chill?
Yes, The Cigar Bar and Harold's Chicken & Ice Bar are close by and offer cocktail and smoothie bar experiences.