Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and unprofessionalism from management.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Wait Times
Many customers experienced long wait times in the drive-thru, often exceeding 20 minutes, leading to frustration.
Cleanliness
Cleanliness is inconsistent; some reviews highlight a clean environment, while others mention unsanitary conditions.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating issues with order accuracy.
JG
Jeremy Gago
2 days ago
1.0
Rude man no help
AP
Autumn “purpleblue108”
Oct 5, 2025
5.0
Employees are nice & friendly & put a smile on your face flipping those blizzards.
HC
Harvey Cotton
Sep 27, 2025
5.0
Friendly staff and surprisingly clean.
PL
Patty Lee
Jul 16, 2025
5.0
Friendly staff
RT
Rebekah Troutman
May 14, 2017
2.0
Our hamburgers were burnt, did not taste good at all. Chicken sandwich was overcooked, asked for no mayo, receipt said no mayo, sandwich had large amount of mayo. Fries were undercooked. Chicken strips were good. Ice cream was very good.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 2885 Evans Mill Rd, Lithonia, GA 30038-2414, USA.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:00 PM. It is closed on November 27, 2025, and December 25, 2025, for holidays.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, the location is family-friendly and good for kids, providing booster seats, wheelchair accessibility, outdoor seating, restrooms, and a drive-thru service.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and benefit from exclusive mobile deals by downloading their app.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers both indoor seating and outdoor seating areas for customers.
What are some nearby fast food restaurants to Dairy Queen Grill & Chill?
Nearby fast food options include Krystal, McDonald's, and another Dairy Queen, giving you a variety of choices for quick meals.
Are there any automotive services close to Dairy Queen Grill & Chill?
Yes, you can find Crystal Clear Emission Testing and Covaco Tires and Services nearby for automotive inspections and tire repairs respectively.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You may want to visit Stonecrest Mall for shopping or Mamie’s Kitchen Biscuits for breakfast and brunch, both located nearby.
Is there convenient access to shipping and money transfer services near Dairy Queen Grill & Chill?
Yes, Western Union, UPS Authorized Shipping Outlet, and UPS Access Point location are all nearby, making it easy to handle shipping and money transfer needs.