Taco Bell

3.5
2017 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 987 Thornton Rd in Lithia Springs. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
987 Thornton Rd, Lithia Springs, GA
30122, United States

Hours

Reviews

3.5
2,017 reviews
5 stars
720
4 stars
413
3 stars
344
2 stars
165
1 star
375

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service, with some employees being rude or unprofessional.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about incorrect or poorly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for being inattentive or unhelpful.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction and others vowing not to return due to repeated issues.
  • AB
    Alissa Blankenship
    2 days ago
    1.0
    Super long wait time in the drive through. I'm talking 30 minutes. Try another location!
  • NN
    Nova
    4 days ago
    1.0
    Management has people not pulling up to the window to help with “times” and messing up everyone’s order. Then when you try to ask why they just want to be rude as heck and say I just work here. Place is trash. Just left the line. Not dealing with it.
  • MC
    maurice cooper
    Nov 13, 2025
    1.0
    Will not return no one at front counter i can hear everyone in back joking and laughing, see I'm old school so to see or hear kids playing around food just not suitable to me I'll go where there is work value...oh but give the guy a raise that cleans windows he was trying to help but by that time I was over it.
  • CT
    Carter Terrell
    Nov 8, 2025
    1.0
    I've had multiple experiences of trying to order through the drive-thru at around 5:00 p.m. and being told that they are not accepting any orders through drive-thru due to shift turnover.
  • BB
    brooklyn bell
    Oct 23, 2025
    1.0
    I loveee taco bell. go here almost every day. I placed a mobile order cause i had my baby with me, and she had just went to sleep. I put to pick it up in the drive thru. pulled up and they told me to come inside due to it being a shift change? i told them i had a mobile order and a baby and he still proceeded to tell me to come inside, this time more condescending. I walked in with my baby and was told i had to make my drink and get my own napkins. I legit put drive thru pickup for a reason, i was unable to go in and do all those things due to having a baby. When i looked in the back there was several employees. One was outside kicking a bag of trash into the side of the building…

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The Taco Bell drive-through is open from 9:00 AM to 2:00 AM Monday through Wednesday, and from 9:00 AM to 3:00 AM Thursday and Friday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or through the mobile app for pickup or delivery at this Taco Bell.