Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Order Accuracy
Many customers reported frequent issues with incorrect orders and lack of attention to detail when preparing food.
Speed of Service
Customers consistently complained about slow service, with long wait times in both drive-thru and in-store.
Food Quality
While some customers found the food acceptable, many noted issues with freshness and incorrect items being served.
TS
Tacarous Scarebrook
3 days ago
1.0
Umm well this is a first but on 02-28-26 st 1:30am i bought 2 meals and they didnt give me any sauces the mexican manager lady told me i had to by 8 sauces extra and the only ones they give out for free is ketchup… i dont know if i can sue for that but ill talk to my attorney and see if i can press the issue further bc why not.
LT
leona tilson
Feb 22, 2026
1.0
If i could give NO STARS I DEFINITELY WOULD!!!! So why have a phone number if your not gonna update the number so your customers can call and tell you their orders are not right and try to get a refund my caramel frappe with oreos and extra caramel drizzle wasn't done right barely even has orders or extra caramel in it this is ridiculous.... And I asked for my fries to have no salt so therefore they would be fresh and they have salt on them and THEY ARE OLD AND MY FOOD IS COLD AS HELL!!!!This pisses me off that I spend good money on food that's old and cold it's sad how lazy and disrespectful people are nowadays. And ridiculous how businesses don't care how they represent themselves it really is....
LD
L Davis
Feb 19, 2026
1.0
Should have read the reviews before I stopped. Ordered a frappe, the cashier told me it would be 10 minutes as they were cleaning it. I patiently waited 30 minutes all for them to say nothing, when I pulled back around to see what was going on I was told it still wasn’t in service. Manager or whomever she was cause nobody was saying anything got mad when I asked for a refund. Trash employees. Trash service. 0/10.
SS
S S
Feb 18, 2026
1.0
Went in today for McDonald's on Thornton Road terrible customer service there was a new staff not fully trained anahi believe worker and a manager provided horrible customer service
JJ
Justine
Feb 18, 2026
1.0
I wish employees would find jobs that they enjoy because the service after 11p SUCKS! And the menu board was not on so when I was trying to make my order I was not greeted with "thank you for choosing McDonald's! Will you be using your rewards points?" She kept repeating "How can I help you?" Like I can see the menu board
What are the operating hours of McDonald's in Lithia Springs?
McDonald's in Lithia Springs operates 24/7, open from 12:00 AM to 11:59 PM every day of the week.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 at this McDonald's location, with open hours from 12:00 AM to 11:59 PM every day.
Is there a drive-through option available? If so, what are the hours?
Yes, there is a drive-through available 24/7 at this McDonald's location, operating from 12:00 AM to 11:59 PM daily.
What types of payment methods does McDonald's at 834 Thornton Rd accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
Can I order McDonald's via a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store, or via the provided order links online.
What services does McDonald's provide at the Lithia Springs location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What is the address and contact number for this McDonald's?
The address is 834 Thornton Rd, Lithia Springs, GA 30122, USA, and the phone number is +1 770-739-1121.
What nearby places can I visit along with McDonald's at 834 Thornton Rd?
Nearby places include En’Vision Salon for hair care, The Olive Tree Restaurant for Italian cuisine, and Holiday Inn Express Atlanta West for accommodation.
Are there nearby restaurants to McDonald's for other dining options?
Yes, nearby restaurants include Chick-fil-A, Jimmy John's sandwich shop, and The Olive Tree Restaurant serving Italian and Mediterranean dishes.
What nearby services can help me after visiting McDonald's?
Nearby services include Accurate Personnel for employment services, T-Mobile for mobile needs, and Vital Life Chiropractic for health support.
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