McDonald's

2.8
3639 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
834 Thornton Rd, Lithia Springs, GA
30122, United States

Hours

Reviews

2.8
3,639 reviews
5 stars
884
4 stars
558
3 stars
571
2 stars
370
1 star
1,256

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food preparation.

Customer Service

Many reviews highlighted poor customer service, including rude staff and long wait times, leading to a negative dining experience.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

While some customers praised the freshness of the food, others noted that items were cold or not prepared correctly, affecting overall satisfaction.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
  • DD
    D.
    2 days ago
    1.0
    Poor quality treatment with the personal the coffee machine is never working so you can't ask for a specific coffee they always gave the excuse that machine doesn't work and you need to ask for everything very poor quality.
  • VM
    victor Moreno
    Dec 28, 2025
    2.0
    This location NEVER fails to get my order wrong!! And I have never complained before! I lose money everytime I come to this location!! Yall need to get this under control, slow down, and pay attention to detail!!
  • IM
    IAN MILLER
    Dec 26, 2025
    2.0
    Went to the drive thru and ordered the ranch and spicy snack wraps. I was staring right at the menu option and even told her the exact number on the menu that it was. She proceeded to gaslight me and tell me there was no such thing. We then heard her inside of the restaurant cackling and yelling angrily like a pissed off orangatan about how dumb we were for thinking that the ranch and spicy snack wrap (which just to recap we were staring right at) was a thing on the menu. Absolutely deserves its terrible rating. Service was so awful they deserve an award.
  • JS
    James T. Sanders
    Dec 14, 2025
    3.0
    Please check your order at this location I ordered a sausage egg and cheese mcmuffin but received a Canadian bacon egg and cheese mcmuffin. Friendly customer service just not attention detail oriented with preparing orders. Associates need to pay more detail when preparing customer orders. But the food was fresh and good even though it was not what I ordered.
  • AP
    Ana Pimentel
    Dec 9, 2025
    1.0
    Hello, I would like to report the poor service I received today at your restaurant. When we arrived at the drive-thru, the employee said she “couldn’t hear us,” even though we were speaking clearly. We don’t speak perfect English, but we were saying something very simple: “One Big Mac and one Quarter Pounder, please.” Anyone can understand that basic phrase. When we got to the window, the employee continued with a rude attitude and told us that there were no Big Macs or Quarter Pounders, which seemed very strange. When we then ordered two McCrispy sandwiches, she also served us with obvious bad attitude. Her behavior made us feel uncomfortable and disrespected, and it felt discriminatory toward us for being Latino. This should not happen in a restaurant that serves the public every day. I would appreciate it if you speak with the staff involved and take the necessary steps to make sure this does not happen again.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lithia Springs?

McDonald's in Lithia Springs operates 24/7, open from 12:00 AM to 11:59 PM every day of the week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this McDonald's location, with open hours from 12:00 AM to 11:59 PM every day.