Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.7
1,471 reviews
5 stars
301
4 stars
236
3 stars
261
2 stars
140
1 star
533
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and bathrooms, contributing to a negative dining experience.
Food Quality
Many customers complained about food being cold, improperly cooked, or incorrect, leading to dissatisfaction with their meals.
Management Issues
Reviews indicated a lack of effective management, with reports of unprofessional behavior from staff and inadequate training.
Customer Experience
Overall, the customer experience was described as chaotic and frustrating, with many expressing a desire to avoid returning to this location.
- YAYesenia Alameda4 days ago1.0Night crew never wants to work or take orders, will cancel your order after 10pm and be hanging outside the store laughing about it
- MSMichael SmithNov 16, 20251.0I went to this McDonald’s around 12:50 today and the customer service was terrible. The employees were standing around talking while customers were trying to order. Then they gave me a warmed-up fish fillet sandwich, and when I asked for fresh fries, they literally re-dropped the old ones instead of making a new batch. The owner really needs to evaluate this location because this is unacceptable. I won’t be coming back.
- LBLamar BullardNov 15, 20251.0Terrible service, very rude staff. Young ladies need an attitude check. Order is wrong half the time.
- YIYuta IsobeNov 6, 20251.0Don't order through the app here. Item was not in store so they told me to request a refund through the app. After doing so, they redirected me back to the store where I haven't heard back after the initial email. All other experiences have otherwise been fine.
- SSSabrinahOct 30, 20251.0***** READ CAREFULLY **** there’s a reason this McDonald’s is the lowest rated in Douglasville/Lithia Springs. I found a sharp spring in one of my French fries. Imagine if I ate it? This is hazardous and this location needs to be shut down. See picture for reference. This is only a piece of the spring. There was more attached to the fry. Eat at your own risk.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Lithia Springs location?
McDonald's Lithia Springs is open 24/7 every day.
When is the drive-through at McDonald's Lithia Springs open?
The drive-through is open 24 hours a day, every day.
What are the delivery hours for McDonald's Lithia Springs?
Delivery is available from 5:00 AM to 11:45 PM Monday to Wednesday and Sunday, and 24 hours on Thursday through Saturday.
What types of payment does McDonald's Lithia Springs accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's Lithia Springs offer?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order from McDonald's Lithia Springs using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android.
Where can I find the full McDonald's menu online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there other fast food options near McDonald's Lithia Springs?
Yes, nearby fast food options include Wendy's, Subway, Taco Bell, and Papa Johns Pizza, offering a variety of burger, sandwich, and Mexican food choices.
How can nearby places like CITGO or Walgreens be useful during your visit to McDonald's Lithia Springs?
Nearby CITGO gas station is convenient for refueling, while Walgreens serves as a pharmacy and convenience store, helpful before or after your meal at McDonald's.
What entertainment or services can I find near McDonald's Lithia Springs?
Nearby you can find Redbox for movie rentals, Sweetwater Creek Animal Hospital for pet care, and PostalAnnex for shipping services, making it easy to combine errands with your meal.