McDonald's

2.7
1483 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2805 Lee Rd, Lithia Springs, GA
30122, United States

Hours

Reviews

2.7
1,483 reviews
5 stars
305
4 stars
236
3 stars
262
2 stars
143
1 star
537

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.

Speed of Service

Customers consistently noted slow service, both in the drive-thru and inside the restaurant, often leading to long wait times for food.

Management Issues

Reviews indicated a lack of effective management, with reports of chaotic environments and unprofessional behavior among staff.
  • BH
    Brittani Hannah
    5 days ago
    2.0
    Be careful and pay attention to your order they will over charge you, also the girl tonight working the drive through around 10:54 -11 pm on January 7th 2026 tried holding on to my card. So watch them we had to hell through the window to get it back.
  • AW
    Alisha Wynn
    Dec 29, 2025
    1.0
    The whole night staff at this establishment is horrible I waited for my food from a mobile curbside order for 40 minutes for it to be incorrect. The management and staff are all incompetent teenagers playing around on the clock.
  • FT
    Felicia R Thimas
    Dec 23, 2025
    2.0
    The drive-through representatives are NOT warm and fuzzy. However, I guess you cannot expect that at McDonald's. I only go there because my 19 year old wanted something. As I was in the drive-thru, I saw trash on the ground outside of the back door, as if they were items dropped as someone went to the dumpster but just left there. They need to clean up around the area.
  • AL
    Alisha Looney
    Dec 15, 2025
    1.0
    Ok the store said it is open 24 hours drive thru . It is not i had to door dash there last night and they said they never got it . And they are so rude to you like what is the problem.
  • PP
    Peach
    Dec 4, 2025
    1.0
    This is the WORST McDonald’s I’ve ever been to. The staff and managers are INCREDIBLY rude and the attitude is abominable. They constantly leave stuff out of your order and accuse you of lying when you show them they did. The food is ALWAYS cold and soggy. There have been comments on appearance and honestly there’s nothing good about this McDonald’s. If I could give them no stars I would. Go to a different one. The one in Douglasville is leagues better. Go over the bridge. Seriously. Don’t waste your time or money here.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Lithia Springs location?

McDonald's Lithia Springs is open 24/7 every day.

When is the drive-through at McDonald's Lithia Springs open?

The drive-through is open 24 hours a day, every day.