Business Details
About
Mexican Restaurant
Chipotle Thornton Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
378 reviews
5 stars
141
4 stars
46
3 stars
27
2 stars
26
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Food Quality
Many customers reported issues with food quality, including undercooked rice, small portions, and unsatisfactory flavors.
Cleanliness
Several reviews mentioned cleanliness issues, including pest problems and dirty dining areas.
Operational Efficiency
Customers expressed frustration with long wait times, incorrect orders, and staff being unprepared or unavailable during peak hours.
Inconsistency
Frequent complaints about inconsistent food quality and service experiences across visits.
- TLTumi Lewis2 days ago4.0Brown rice was a little hard...chicken portions could have been better, great customer service!
- GGGerald Gober5 days ago5.0Excellent service, Delicious food, and Store was clean.
- MPMelissa PalmerNov 16, 20255.0I haven’t had chipotle in many months and this is what I call a great comeback! I ordered a rice bowl and it was really good. I typically do the drive through pickup and it was very efficient. Thank you and keep up the good work!
- EVebethany vinsonNov 15, 20255.0I went a few times before, but my most recent visit was on Veterans day. The staff was warm and politely. Thoroughly completed my order and keep a smile the whole time. The food was great. I got a chicken and steak bowl.
- OBOvoCash Tv (OvoCashTv The Barber)Nov 7, 20251.0FOOD GIVE ME DIARRHEA AND MADE ME THROW UP🤢🤢🤢🤢
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Thornton Road serve?
Chipotle Mexican Grill offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 642 Thornton Rd, Lithia Springs?
The restaurant is open every day from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Thornton Road?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Does Chipotle Mexican Grill have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is Chipotle's commitment to food quality?
Chipotle follows 'Food with Integrity' principles, using 53 real ingredients sourced from farms practicing humane and sustainable methods without artificial colors, flavors, or preservatives.
What are the contact details for Chipotle Mexican Grill on Thornton Road?
You can call them at +1 470-412-6377 or email GA.4080.ThorntonRoad@chipotle.com.
Are there any nearby restaurants close to Chipotle Thornton Road where I can explore other dining options?
Yes, nearby dining options include Ruby Tuesday, J. Buffalo's House, Jersey Mike's Subs, Philly Connection, and Contreju Jamaican Restaurant.
Which nearby locations can assist me if I need to fuel my car when visiting Chipotle Thornton Road?
You can refuel at nearby Kroger Fuel Center or RaceTrac gas stations located close to Chipotle Thornton Road.
If I need urgent medical care near Chipotle Thornton Road, where should I go?
Peachtree Immediate Care - Lithia Springs urgent care clinic is nearby and can provide medical assistance if needed.
Where can I find automotive services near Chipotle at 642 Thornton Rd?
Nearby automotive services include Metro Cycles for motorcycle repair, Express Oil Change & Tire Engineers, American Car Center for car sales, and U-Haul Neighborhood Dealer for truck rentals.