Brand Certified
Checkers
3.0(791 reviews)
Certified by Checkers • Mar 01, 2026
Business Details
896 Thornton Road, Lithia Springs, GA
30122, United States
Certified by Checkers • Mar 01, 2026
(678) 593-6668
Certified by Checkers • Mar 01, 2026
https://checkersandrallys.com/location/-838478
Certified by Checkers • Mar 01, 2026
About
Certified by Checkers • Mar 01, 2026
RestaurantFast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Checkers • Mar 01, 2026
Hours
Certified by Checkers • Mar 01, 2026
Reviews
3.0
791 reviews
5 stars
232
4 stars
129
3 stars
112
2 stars
65
1 star
253
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold, incorrect, or poorly prepared.
Customer Service
Service quality varied significantly; some staff were praised for being friendly and helpful, while others were criticized for rudeness and poor management.
Speed of Service
Many reviews highlighted long wait times for food, with some customers experiencing delays even when few cars were in line.
Cleanliness
Several customers noted cleanliness issues both inside the restaurant and in food preparation areas.
Order Accuracy
Numerous complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
- IDIt's DevonFeb 18, 20265.0Sonia, the gm, is a poster child for amazing customer service. I had an unpleasant experience recently. Sonia acknowledged where her team made a mistake and definitely made it right. I truly appreciate her professionalism.
- DMDerrick McleanFeb 3, 20265.0Everything was impressively hot and fresh coming from the night crew
- OWonni wintersFeb 1, 20261.0Just left I ordered the 2-$5 I ordered spicy chicken I received 2 hamburgers no cheese just a lot of mayo and cold it’s -0 degrees outside and I made it ready to eat just to have nothing highly disappointed
- DBDustin BridgemonJan 4, 20265.0Love rally’s/checkers, but all have closed near me. Was out of town and so excited to get it, food was all fresh and exactly to order down to them double checking we had all condiments asked for as well. Well ran store for sure!
- CJChip JarrardDec 27, 20254.0I saw that in the last few months the reviews seem to be better, so I gave this location a try. I went first thing after they opened so I knew the food would be fresh, and it was all very good. The lady taking my order was very friendly, and also the younger girl who handed me the food at the window. The only negative was the exterior of the building. I think Corporate would do well to send someone over, look the place over, and get a plan together to clean it up, give it a nice make-over and make it look more inviting.
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