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Subway

3.1
(252 reviews)

Business Details

4051 Hwy 78, Lilburn, GA
30047, United States
(770) 736-6501
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lilburn Subway® Restaurant at 4051 Hwy 78 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4051 Hwy 78, Lilburn, GA
30047, United States

Hours

Reviews

3.1
252 reviews
5 stars
85
4 stars
39
3 stars
26
2 stars
17
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, unprofessional behavior, and lack of communication.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing issues such as cold sandwiches, old ingredients, and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including dirty restrooms and unkempt food preparation areas.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect sandwich preparations.

Coupon Policy

Several customers were frustrated by the refusal to accept coupons, which contributed to their negative experiences.
  • SS
    Samnag Ricky sun
    Feb 13, 2026
    1.0
    Got food poisoning, only thing I ate there and so did my spouse also .I knew something about the place was off too .
  • MM
    Marva McGlashan
    Feb 9, 2026
    2.0
    The lady working at Subway on 4051 Hwy 78 Suite F107 Lilburn Ga at 2pm on 2/29/26 has a lot to be desired. She lacked customer service presentation,very non friendly not courteous, and she is extremely harsh.I asked her to lightly toast the sandwich ,it was not done and when I mentioned it, she had a very harsh rebuttal. In putting on the condiments she was literally threading the spinach, the onions and I asked her to stop doing tearing up the onions and jalapeños. Checking out, she harshly said just pay. She was truly having a bad day with great big dark circles around her eyes,and extremely harsh tone when speaking which truly created an ugly atmosphere. Don't go there if you don't have to,there are others that have a much more pleasant atmosphere. She needs to be replaced especially for that popular location.
  • BW
    Bianca Wright
    Jan 11, 2026
    1.0
    I’ve had repeated issues with a specific staff member who is consistently rude and unprofessional. Most recently, I placed an online order that wasn't even started by the time my coworker arrived to pick it up. The employee falsely claimed a DoorDash driver had already taken it. After I called three times to clarify, she finally 'found' the order and made it an hour and a half late. To make matters worse, she told me to stop calling the store when I was simply trying to locate my food. Extremely disappointing service. This location needs to do better !
  • FK
    Fefe Kiflu
    Jan 11, 2026
    1.0
    Nothing was toasted I ate cold Philly with cold unmelted cheese it was gross
  • LM
    Luisa Montoya
    Jan 9, 2026
    1.0
    Order Italian sub not only it was just lettuce and a little bit of meat and cheese it had hair . My cup had hair when I picked it up from online ordering told her to change Worst subway sandwich I ever had.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4051 Hwy 78, Suite F106, Killian Hill Shopping Ctr, Lilburn, GA 30047.

What are the operating hours for Subway at Killian Hill Shopping Ctr?

Subway is open daily from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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