Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Lilburn, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lilburn pizza for any occasion. Call us for pizza delivery in Lilburn or stop by 4845 LAWRENCEVILLE HWY NW for carryout to order the best pizza in Lilburn, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.5
321 reviews
5 stars
153
4 stars
40
3 stars
22
2 stars
18
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Order Accuracy
Many customers reported issues with incorrect orders and lack of attention to detail in fulfilling requests.
Delivery Issues
Several reviews mentioned long wait times for delivery, missed deliveries, and cold food upon arrival.
Food Quality
Customers expressed dissatisfaction with the quality of food, including undercooked items and poorly made pizzas.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and enjoyed their food, indicating that experiences can vary.
- SSStevenDec 29, 20253.0Normally have good service on Fridays but yesterday (Sunday) service was off. Pizza is missing pepperoni. Also the toppings and cheese are not even at all. Just not up to the usual higher standards.
- PZPriscilla ZavalaDec 20, 20255.0Quick & easy! Pizza was really good!
- JSJianni SNov 30, 20252.0I sent an order to the store online. Store was closed and nobody was there at 11am.
- RBReal Talk BirukOct 24, 20251.0I’ve been a regular customer at this location, usually ordering at least twice a week. Unfortunately, my recent experience was quite disappointing. I accidentally ordered the wrong pizza and, after returning to the store to exchange it, I was told it would take about 25-30 minutes. I waited for 30 minutes in my car and then checked back in, only to be told they were too busy. Eventually, I placed another order, which was ready in just five minutes, but the original exchange was never fulfilled. I was not even informed about it. This is not the level of service I expect from such a well-known brand. I hope they improve their customer service in the future.
- FMFaith MorrisOct 22, 20251.0I walked here on 10/22/25 to order my son some pizza I just left teacher parent conference this was a gift to my son for good behavior only to be half way greeted by the employees. On top of that nobody wanted to take my order the store manager RENEE told me to use my phone to order …. Keep in mind my phone is on 1% obviously if I wanted to order from my phone I WOULD NOT have drove up to the store physically . On top of lack of customer service she called me a stupid person under her breath which she didn’t think I heard her say but I did . Word of advice for people like RENEE if you don’t like people you should not be working customer service it’s not my fault Renee that your OLD, working at papa John’s, and got an attitude, you need to pick a struggle instead spreading your negative energy through Lilburn ! Food should be made with love not hate . They need to take RENEE up out of the kitchen.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Lilburn, GA?
Delivery is available Monday through Thursday from 10:00 AM to midnight, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to midnight.
Does Papa Johns Pizza offer takeout services and what are the hours?
Yes, takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:45 PM, and Friday and Saturday from 10:00 AM to 12:45 AM.
Where is Papa Johns Pizza located in Lilburn, GA?
It is located at 4845 Lawrenceville Hwy NW, Lilburn, GA 30047, USA.
How can I order pizza for delivery or carryout from Papa Johns Pizza in Lilburn?
You can order online via their delivery URL or carryout URL, or through their mobile apps available on iOS and Android.
What types of food does Papa Johns Pizza in Lilburn offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any special holiday hours for Papa Johns Pizza?
Yes, they are open from 10:00 AM to midnight on December 24 and 31, closed on December 25, and open 10:00 AM to midnight on January 1.
Does Papa Johns Pizza provide contactless delivery options?
Yes, they offer no-contact delivery services for customer safety.
What nearby restaurants can I visit along with Papa Johns Pizza in Lilburn?
Nearby restaurants include Atl Pho (Vietnamese), Tropical Smoothie Cafe (health food), Smokemasters Franchise and Caterie (barbecue and Peruvian), Taco N’ Madre (Mexican), and Rozana Restaurant and Hookah Lounge (Middle Eastern).
Are there any nearby shopping centers or markets near Papa Johns Pizza?
Yes, the Lilburn International Farmers Market, Nam Dae Mun Farmers Market, and Ashley Square shopping center are nearby for grocery and shopping needs.
What nearby facilities can help with transportation or errands near Papa Johns Pizza?
Nearby locations include a UPS Access Point for shipping, Advance Auto Parts and Atlanta Prime Auto for automotive needs, and U-Haul Neighborhood Dealer for truck rentals.