Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
3063 Five Forks Trickum Rd, Lilburn, GA
30047-1806, United States
Hours
Reviews
4.0
662 reviews
5 stars
327
4 stars
160
3 stars
67
2 stars
36
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Several customers reported issues with food quality, including overcooked items, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple reviews mentioned dirty dining areas and unsanitary practices by staff, raising concerns about hygiene.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting positive experiences with specific staff members.
Inconsistent Service
Customers experienced inconsistent service, with some visits being satisfactory while others were disappointing, particularly regarding order accuracy and wait times.
- JPJ. G. PaulsenNov 13, 20255.0Drive thru needs to be wider.
- BLBrittany LunsfordNov 11, 20255.03x here for dine in and great service every time
- PCPowerman Luke CageNov 1, 20253.0I just had ice cream. I wasn't wowed.
- CHCheryl HartmanNov 1, 20255.0I did the drive-thru so I can't really have to answer about atmosphere. Their burgers are some of the best anywhere . And of course the blizzards are fantastic.
- APAutumn “purpleblue108”Oct 25, 20251.0They were rude and nasty. They just threw down the food and they didn’t even flip it over the blizzard
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lilburn?
Dairy Queen Grill & Chill in Lilburn is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 11:30 AM to 10:00 PM on Sundays.
Where is Dairy Queen Grill & Chill located?
It is located at 3063 Five Forks Trickum Rd, Lilburn, GA 30047-1806, USA.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, soft-serve cones, shakes, malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they have a drive-thru available for convenient ordering.
Is Dairy Queen Grill & Chill family and kid-friendly?
Yes, the location is family-friendly, welcomes children, and offers booster seats and high chairs.
Does Dairy Queen Grill & Chill have seating options?
Yes, the restaurant offers both indoor and outdoor seating with free WiFi access for customers.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app for exclusive deals and rewards.
Are there any nearby fast food options to Dairy Queen Grill & Chill?
Nearby fast food options include Subway, Burger King, McDonald's, and Dunkin'. You can grab a quick bite before or after visiting Dairy Queen.
What nearby services can I find around Dairy Queen Grill & Chill in Lilburn?
Nearby services include nail salons like Nail & Spa Care Doctor and Nail Doctor, beauty salons such as Mumzy's Beauty Salon and K-Hair Salon, as well as health services like Knowles Rehabilitation and Lilburn Sports Chiropractic & Rejuvenation.
What local attractions or amenities are close to Dairy Queen Grill & Chill?
Local amenities near Dairy Queen include Cedars Preschool at Lilburn, Wells Fargo ATM for banking needs, Kroger Fuel Center for fueling and coffee, and Courtcraft Tennis for sports enthusiasts.