Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
3063 Five Forks Trickum Rd, Lilburn, GA
30047-1806, United States
Hours
Reviews
4.0
665 reviews
5 stars
328
4 stars
160
3 stars
69
2 stars
36
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness and lack of attentiveness from staff.
Food Quality
Mixed feedback on food quality, with some customers praising the burgers and ice cream, while others reported issues with flavor and freshness.
Cleanliness
Concerns were raised about cleanliness, particularly regarding food preparation and the dining area.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration.
Atmosphere
The dining experience was often described as unwelcoming, with complaints about staff behavior and the overall environment.
- SVSami Harju Villamo2 days ago3.0What a weird experience. No-one said a word or greeted me back. I told them I had a mobile order and one guy smiled at me without saying a word. 15 minutes went by with no communication and a girl put my order on the counter without saying anything. When I went to pick it up and said thank you, she just looked at me confused. I was the only customer inside too.
- KRKimberly ReeseJan 4, 20263.0I went to this location and ordered “two chocolate sundaes with brownies and nuts on top”. I understand that maybe the way I said that is not what they are accustomed to hearing, but they acted as if it was a foreign concept. I’ve ordered that same exact sundae from other DQ’s with no problem. The person at the drive-through, who by the way was super sweet, came back and said that her manager said that they couldn’t add the brownies to the sundae. Not that I couldn’t pay extra for it, but that it wasn’t an option. I don’t quite understand why not, nor was I given any other option. That was so offputting to me. I think I’ll go to the one that’s a little farther away next time.
- JPJ. G. PaulsenNov 13, 20255.0Drive thru needs to be wider.
- BLBrittany LunsfordNov 11, 20255.03x here for dine in and great service every time
- CHCheryl HartmanNov 1, 20255.0I did the drive-thru so I can't really have to answer about atmosphere. Their burgers are some of the best anywhere . And of course the blizzards are fantastic.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lilburn?
Dairy Queen Grill & Chill in Lilburn is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 11:30 AM to 10:00 PM on Sundays.
Where is Dairy Queen Grill & Chill located?
It is located at 3063 Five Forks Trickum Rd, Lilburn, GA 30047-1806, USA.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, soft-serve cones, shakes, malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they have a drive-thru available for convenient ordering.
Is Dairy Queen Grill & Chill family and kid-friendly?
Yes, the location is family-friendly, welcomes children, and offers booster seats and high chairs.
Does Dairy Queen Grill & Chill have seating options?
Yes, the restaurant offers both indoor and outdoor seating with free WiFi access for customers.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app for exclusive deals and rewards.
Are there any nearby fast food options to Dairy Queen Grill & Chill?
Nearby fast food options include Subway, Burger King, McDonald's, and Dunkin'. You can grab a quick bite before or after visiting Dairy Queen.
What nearby services can I find around Dairy Queen Grill & Chill in Lilburn?
Nearby services include nail salons like Nail & Spa Care Doctor and Nail Doctor, beauty salons such as Mumzy's Beauty Salon and K-Hair Salon, as well as health services like Knowles Rehabilitation and Lilburn Sports Chiropractic & Rejuvenation.
What local attractions or amenities are close to Dairy Queen Grill & Chill?
Local amenities near Dairy Queen include Cedars Preschool at Lilburn, Wells Fargo ATM for banking needs, Kroger Fuel Center for fueling and coffee, and Courtcraft Tennis for sports enthusiasts.