Chipotle Mexican Grill

2.8
180 reviews
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About

Mexican Restaurant
Chipotle Lilburn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4805 Lawrenceville Hwy NW, Lilburn, GA
30047, United States

Hours

Reviews

2.8
180 reviews
5 stars
62
4 stars
16
3 stars
8
2 stars
20
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with some experiences highlighting a lack of attention and care in service.

Food Quality

Many reviews mentioned issues with food quality, including undercooked rice and raw chicken, leading to health concerns and dissatisfaction.

Portion Sizes

A consistent theme was the stingy portion sizes, with customers feeling that they received inadequate amounts of food for the price.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, including hair found in food.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.
  • ZZ
    ZuriCOnen
    Jan 3, 2026
    5.0
    Great food. I mostly take the order to go. It's a good place if you want a quick bite to eat.
  • CW
    Cain wheeler
    Jan 2, 2026
    2.0
    Is Friday night at 8:30? And I have one person working the line, and there's 13 people in line, and the other workers are just doing other stuff and not even helping the young lady. Until about ten minutes after I arrived!
  • KS
    kazhan sofy
    Dec 23, 2025
    1.0
    Please cook your chicken better, always get food poisoning
  • DE
    David Esquivel
    Dec 21, 2025
    1.0
    Garage staff Garbage service Garbage food
  • KB
    Kellie Baltimore
    Dec 3, 2025
    1.0
    This location is the absolute worst! They give you the smallest portion ever! But if you’re Hispanic, your experience is completely different. I recorded it multiple times where the Hispanic customer would get extra scoops and excellent customer service but it would switch up almost immediately when “others” food was prepared. After recording it several times I then told the worker that I had expected the same service as everyone else. I got a nasty look and I have NOT gone bs k since. I actually drive 10 extra minutes away to go to another location! If you’re not Hispanic, save yourself the discrimination encounter and go elsewhere!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Lilburn serve?

Chipotle Mexican Grill in Lilburn offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the regular operating hours of Chipotle Mexican Grill in Lilburn?

Chipotle Mexican Grill in Lilburn is open daily from 10:45 AM to 11:00 PM.