Business Details
About
Mexican Restaurant
Chipotle Lilburn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.9
173 reviews
5 stars
61
4 stars
16
3 stars
7
2 stars
19
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and indifferent service from staff, with many expressing frustration over poor customer interactions.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes, with many customers feeling shortchanged on meat and toppings.
Food Quality
Several customers experienced issues with food quality, including raw or poorly cooked items, stale chips, and overall dissatisfaction with the taste.
Order Accuracy
Many reviews mentioned problems with order accuracy, including missing items and incorrect charges, leading to customer frustration.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported messy conditions and a lack of attention to maintaining the dining area.
- AOAnthony OspinoNov 9, 20252.0The guacamole I ordered was hard. Either it was in a fridge too long and not fresh or it was unripe avocados. I asked for replacement and it was the most bland guacamole ever had. With my burrito bowl, the container with grilled peppers/onion was out. I asked if they had more and she simply said the were out. I asked if they can get some more and she walked around the corner and came back with some. Lack of desire to actually provide service was such a turn off.
- DMDaniel “Makilover69”Nov 6, 20252.0Do not come here on Thursday or if the old man is there. They will give you the smallest amount of EVERYTHING.
- LRLocal ReviewsOct 31, 20251.0When ordering for pickup at the drive-thru, be sure to open and check your bag to confirm that everything you ordered is included. I ordered a bowl, a burrito, and two soda drinks. When I arrived at the window, the staff member quickly handed me the bag and shut the window. Since I ordered multiple items and the bag felt very light, I opened it and found only the bowl inside. I called her back to the window to ask for my burrito and drinks. She seemed unaware of the mix-up and then handed me the burrito and drinks, which were already made with my name on them but had not been added to my bag with the bowl. It felt like they were hoping I wouldn’t check the bag, which was taped, and just drive off. I’m sure this happens frequently with Uber Eats pickups because drivers typically don’t open the bags to confirm what’s inside. I recommend staying away from this branch or, at the very least, checking your order before driving away.
- YHyu hanOct 26, 20251.0I had a very disappointing experience at this Chipotle. I ordered only a Carne Asada Salad, but I was charged $28.51 — which included a Carne Asada Burrito and Chips that I never ordered. When I went back to fix it, the staff was rude and only refunded a Carnitas Burrito ($10.71) that wasn’t even on my receipt. I’ve decided not to continue with the refund — it’s not worth the stress. But please, if you visit this location, always check your receipt carefully before you leave.
- ABAliyah ButlerOct 2, 20251.0Worst Chipotle ever spent over 100 dollars for burritos with uncooked rice and they want to give free food when they can't cook right? You guys need to be closed down for good someone needs to call the health department on y'all
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Lilburn serve?
Chipotle Mexican Grill in Lilburn offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the regular operating hours of Chipotle Mexican Grill in Lilburn?
Chipotle Mexican Grill in Lilburn is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lilburn?
It is located at 4805 Lawrenceville Hwy NW, Lilburn, GA 30047, US.
How can I order food online from Chipotle Lilburn?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Lilburn have a rewards program for customers?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What is the main phone number to contact Chipotle Mexican Grill in Lilburn?
The main phone number is +1 678-502-7392.
Are there any nearby restaurants where I can eat after visiting Chipotle Lilburn?
Yes, nearby restaurants include Zona29 Bar & Grill for Mexican cuisine, Chinese Wok Express for Asian food, and Tropical Smoothie Cafe for health-conscious options.
What beauty and grooming services are available near Chipotle Lilburn?
Nearby, you can find It Girl Beauty Bar for skin care, Professional Barber & Style, and Family Hair Salon for haircuts and grooming.
Is there a nearby place to fuel my car near Chipotle Lilburn?
Yes, you can find Exxon, Texaco Station Lilburn, and Lilburn Chevron gas stations close by for fueling your vehicle.
Can I find technology and mobile phone services near Chipotle Lilburn?
Yes, Celltronics and the AT&T Store nearby offer IT services, computer repair, and mobile phone sales.