Dunkin'

Reviews

• TT

  tapj28

  2 days ago
  1.0
  This is my 2nd visit. I wanted to support this very new business. The first time - i just left when the long drive thru line didn't move for quite a while. Today, i went to walk in and realized the location is split in half. You enter the store using the door on the drive-thru side. So they were waiting on someone as i arrived, so i used the front wall mounted order screen greeting me. Mistake! I ordered, paid and waited. A person came in after me and was served. I stood there. They asked if i needed anything. I advised my order was entered and paid at the screen. Surprised, she grabbed my ticket and asked the other person to make the hot item and began to make my drink. As the mgr said to them, there were people at the drive thru. So their orders were taken. My drink was ready as the drinks were made for the drive thru cars. I continued to wait for my hot item. The first car at the window never moved from the time i arrived - until i left. The service is VERY slow but the servers are friendly. The place is clean and bright. The loaded hash browns were delish. My first try. Try them! Service is still slow after being open for months now. More training needed for quicker responses. Turning the screen off when business is slow is a start. It spreads the few workers even thinner. I hope this helps.
• SP

  Shayla Phung

  Mar 22, 2026
  1.0
  Came at 10:58am a girl named rehana handed me my drink which was made wrong & before I had the chance to say anything she said that they were out of small cups. I let her finish before I told her that I had sweet cold foam & cinnamon. She grabbed the drink back and handed it to me w an attitude. I wasn't rude at all I even told her to have a good day lol
• ML

  Mariam Lakdawala

  Mar 21, 2026
  1.0
  Staff is very rude. The coffee is terrible and literally just milk. Even the donuts are stale and just terrible. Don’t recommend going here.
• KK

  Kryztian K

  Mar 14, 2026
  5.0
  When I entered the vicinity one of the 5 staff members said hi and the donuts were fresh. The bar is on the floor and they picked it up. What more could I ask for?
• SA

  Sheila Aparicio

  Feb 19, 2026
  1.0
  if i could give a 0 ⭐️ i would… i ask for a cocoa mocha signature iced latte and they gave me the new promo “cloud latte” i told her i didnt ask for that, and she said i did, and i repeat myself.. so she took the drink.. pour into other cup and just add the whipped cream on top and the cocoa… this tastes more like milk… never coming back!!..