Papa Johns Pizza

Reviews

• CO

  Carlos O

  Mar 7, 2026
  5.0
  Fast service great pizza this my favorite papa johns!
• VJ

  Victoria’s James

  Feb 14, 2026
  1.0
  I am writing to express my profound disappointment and frustration with the service I received at your establishment on February 13th @12:30pm. I placed and paid for an online order, which my husband attempted to pick up at the scheduled time. Upon arrival, he found the door locked, despite the presence of staff inside. His attempts to communicate that he was there to collect a pre-paid order were met with dismissive behavior, and he was ultimately forced to leave without the order. Following this unsuccessful pickup attempt, I contacted the restaurant to inquire about the order. The customer service representative who answered the phone exhibited a dismissive and argumentative attitude, exacerbating my frustration. When I asked a simple question as to why they wouldn’t hear my husband out and why they felt the need to dismiss him, she told me she didn’t have time to argue with me. Her explanation that my husband was mistaken for a DoorDash driver only compounded the issue, especially since the order was incorrectly marked as "picked up." This experience was not only inconvenient but also deeply upsetting. The combination of a locked door during business hours, dismissive staff, and an unhelpful customer service interaction reflects poorly on your establishment. As a result of this negative experience, I will not be returning to your restaurant.
• DS

  Denise Spear

  Jan 15, 2026
  1.0
  I ordered a pizza for my husband and the pizza was cold. I asked the manager can I bring it back to get a fresh one. She said no because they don't remake order over.
• AM

  Anyara Mercedes

  Nov 19, 2025
  1.0
  Horrible service
• DG

  Delonda Godfrey

  Nov 14, 2025
  2.0
  We ordered a bulk pizza order a full day ahead of when we needed it. This was for a school event and needed it at the school AT 11:30 am. It is now 12:15 pm and it has just showed up. Had we not called the store, we would never have been notified of the delay in our order. Called a 2nd time and was kept on hold until I hung up. This store we always have issues with.

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