Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,058 reviews
5 stars
380
4 stars
221
3 stars
153
2 stars
72
1 star
232
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or stale items, while others noted fresh food.
Speed of Service
Several reviews mentioned slow service times, particularly in the drive-thru, leading to long waits for food.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including dirty dining areas and unsanitary conditions.
- SHSamuel HernandezNov 15, 20251.0Que lamentable servicio, pase a las 9 de la noche a comprar comida después de un día de trabajo muy duro y me hicieron esperar en el parqueo y cometí el error de no revisar todo lo que pedí y cuando llegue a mi casa me faltaba una hamburguesa y no pusieron la factura en la bolsa de la comida pareciera que lo hicieron a propósito. Que amarga experiencia en este lugar
- AAAlyssaNov 9, 20252.03 stars because my burger was delicious but the teenager at the window made the service unnecessarily difficult. I placed an online order for pickup around 2:35 on 11/08. When I got to the window, the young man asked the name on the order and said I must have gone to the wrong restaurant. This was all before even looking at my phone to confirm the address. I told him I was at the correct restaurant & even read the address out to him. He closed the window while I was talking and then came back with my order. No apology, no explanation, just an attitude. Like I was inconveniencing him 🤔 After his rude and insensitive behavior, I checked my bags to make sure the order was correct. He came back to the window and asked me to pull up to the white line. Keep in mind, no cars were behind me. I’m not sure why people like this young man act like they were forced to take these jobs. There are many people jobless who are praying to be in his position and he couldn’t even give a simple apology. Thankfully, the manager apologized on his behalf but it still made this location and Wendy’s as a whole look bad. If you’re doing an online order at this location, it might be best to pick it up in the lobby.
- SAShan AllenOct 31, 20251.0Terrible...sat in the driveway over 30 minutes...asked for our drinks the guy in the drive thru told us no
- MMMaria MonjarasOct 31, 20251.0El servicio no está bueno no a vía gente y tardaron 7 minutos para atenderme solo pasaba la persona de frente me miraba y se así que no me miraba fatal solo para agarrar algo tan simple mire que por ser mexicana no me atendían sentí el racismo asta q les dije que si no me iban a atender mal pero mal el personal
- TPTara J PerezSep 9, 20255.0I went through the driveway. Food was warm, not hor. Service was hello and that's about it. I am spending money, customer service is a must.
Frequently Asked Questions About Wendy's
Is Sugarloaf South Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lawrenceville, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lawrenceville, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (678) 518-4092.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sugarloaf South Wendy’s serve breakfast?
Yes, this Wendy’s location in Lawrenceville, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is this Wendy's location open every day, and what are its operating hours?
This Wendy's location at 3400 Sugarloaf Parkway, Lawrenceville, GA is open daily from 9:00 AM to midnight.
Does this Wendy's offer drive-thru service? If so, what are the drive-thru hours?
Yes, the Wendy's drive-thru is open every day from 9:00 AM to midnight.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers both delivery and takeout options. You can order through their app or at order.wendys.com by selecting the Lawrenceville location.
How can I provide feedback or contact this Wendy's location directly?
You can call the location at (678) 518-4092 or provide feedback through Wendy's Customer Care team via their Contact page or Customer Satisfaction Survey online.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this Wendy's serves breakfast, lunch, and dinner. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition information can be found at https://menu.wendys.com/. You can see prices and allergen details online or within the mobile app.
What nearby dining options are available around Wendy's at 3400 Sugarloaf Parkway?
Nearby dining options include Zaxby's, China King (Chinese restaurant), Bruster's Ice Cream, McDonald's, and The Brunch Spot. You might enjoy trying these different cuisines before or after your visit to Wendy's.
Are there other fast food restaurants near this Wendy's location?
Yes, besides Wendy's itself, nearby fast food restaurants include Zaxby's, McDonald's, Firehouse Subs, and Coca-Cola Freestyle offering various fast food options.
What nearby services and amenities can customers find near Wendy's?
Close to Wendy's, customers can access services such as RaceTrac gas station and convenience store, The UPS Store for shipping and printing, and beauty salons like Krissy Kurls Salon and Str8 Razor Barbershop.