Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,063 reviews
5 stars
381
4 stars
220
3 stars
153
2 stars
72
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed fresh and hot food, many others received cold, stale, or incorrect items, indicating inconsistency in food preparation.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and issues with food safety.
Customer Experience
Mixed experiences with staff, where some employees provided excellent service while others were noted for their lack of professionalism and friendliness.
- CHChristopher HarkinsJan 4, 20261.0I love Wendy's, when the people working there care about their job and the food they send out. This particular location is unacceptable. They don't get orders right, they put way too much mayonnaise on a burger, so much that it had to be intentional. I ordered a small chilli and the cup was only half way filled. The nuggets were hard and old. I also ordered a chicken sandwich and the bread for that and the burger was falling apart and stale. I wasted my time and money. Thanks!!!!!
- ANAvery NesbittDec 29, 20251.0Worst Wendy’s all of Wendyses. Staff is rude. You will be forced to pull forward even if no one is behind you. Floor is always sticky. Rider will most okey be wrong. Never
- ASAlexander SanabriaDec 28, 20251.0Food is never fresh or even hot. Food is rarely correct. Simple request as no tomato is ignored. Items often forgotten (nuggets or fries). Make sure you check your food before leaving! Employees are rude and seem annoyed when you let them know something was forgotten on order. I've gone here several times at different times of day - it's always a miss which is sad because I love Wendy's.
- PPPlease-N-ThankyDec 12, 20251.0Really hate it when I don't even order that much and the drive thru is empty but they still make me pullup and take forever
- SHSamuel HernandezNov 15, 20251.0Que lamentable servicio, pase a las 9 de la noche a comprar comida después de un día de trabajo muy duro y me hicieron esperar en el parqueo y cometí el error de no revisar todo lo que pedí y cuando llegue a mi casa me faltaba una hamburguesa y no pusieron la factura en la bolsa de la comida pareciera que lo hicieron a propósito. Que amarga experiencia en este lugar
Frequently Asked Questions About Wendy's
Is Sugarloaf South Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is this Wendy's location open every day, and what are its operating hours?
This Wendy's location at 3400 Sugarloaf Parkway, Lawrenceville, GA is open daily from 9:00 AM to midnight.
Does this Wendy's offer drive-thru service? If so, what are the drive-thru hours?
Yes, the Wendy's drive-thru is open every day from 9:00 AM to midnight.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers both delivery and takeout options. You can order through their app or at order.wendys.com by selecting the Lawrenceville location.
How can I provide feedback or contact this Wendy's location directly?
You can call the location at (678) 518-4092 or provide feedback through Wendy's Customer Care team via their Contact page or Customer Satisfaction Survey online.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this Wendy's serves breakfast, lunch, and dinner. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition information can be found at https://menu.wendys.com/. You can see prices and allergen details online or within the mobile app.
What nearby dining options are available around Wendy's at 3400 Sugarloaf Parkway?
Nearby dining options include Zaxby's, China King (Chinese restaurant), Bruster's Ice Cream, McDonald's, and The Brunch Spot. You might enjoy trying these different cuisines before or after your visit to Wendy's.
Are there other fast food restaurants near this Wendy's location?
Yes, besides Wendy's itself, nearby fast food restaurants include Zaxby's, McDonald's, Firehouse Subs, and Coca-Cola Freestyle offering various fast food options.
What nearby services and amenities can customers find near Wendy's?
Close to Wendy's, customers can access services such as RaceTrac gas station and convenience store, The UPS Store for shipping and printing, and beauty salons like Krissy Kurls Salon and Str8 Razor Barbershop.