Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or poorly prepared food, including undercooked fries and incorrect orders.
Service Speed
Numerous reviews highlighted extremely slow service, with long wait times for food even when the restaurant was not busy.
Customer Service
A significant number of customers experienced rude or unprofessional behavior from staff, with many noting a lack of greetings or acknowledgment.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.
Management Issues
Customers expressed concerns about poor management and training, leading to disorganized service and frequent mistakes.
SS
Steven Stokowski
Oct 18, 2025
5.0
The spicy chicken sandwich was delicious and had the largest filet that I've received for years. Good job!
MM
Morgan Mcghee
Sep 19, 2025
1.0
When I arrived there was only 1 other car besides me. I placed my order and when I get to the window I was told to pull to a parking space. I had to wait over 20mins to receive my order. I ordered a simple combo. By the time I received my order there were 4 other cars waiting to receive there order. It makes no sense that we had to wait so long for “fast food “.There were multiple employees and nobody in line. Super inconvenient and the worst part about it is that the food wasn’t even fresh.
SH
Shameka Harris
Sep 11, 2025
5.0
The workers put a tomato on my burger
AA
Alexa Austin
Aug 27, 2025
1.0
Got cold food. The bathroom was disgusting and dirty. Kitchen was dirty as well.
SS
Schai Sullivan
Aug 24, 2025
2.0
Walked in this establishment only twice before, once during the day there was a majority Hispanic crew, neatly uniformed, and attentive to the customer. I was there to see the manager, waited a while looked around, noticed it was pretty clean and the rating was at 100. Heard that they had recently failed inspections and had a light put under their butts to get it together. Second time I went in was at night. Needed to see the manager again. All African American crew, different colored shirts, no hats, playing in the back yelling and screaming. Looked at me, no greeting, waited several minutes so I had time to look around. The lobby was a wreck, a cup with lemons and condensation that had been there a while clearly, a pool of water on the floor in the kitchen area, 2 customers dining in, 1 lady obviously working on her lap top. Manager comes strolling from the back sipping on a beverage yells for whoever is suppose to be at register and says somebody will be right with you...still no greeting. I said I need a manager, she puts her beverage down and says she's the manager. No name tag no managerial skills at all. Couldn't answer my question said that it was for GM and she would be in on Monday. Both of my daughters have worked here and the unprofessionalism I have heard about these managers and the GM is ridiculous. One girl quit first day because a manager made her cry. The GM barely ever there and stealing ppl hours. Crew members not counting their own drawers at start of shift, then blamed for shortages. Drive through members not friendly AT ALL. This Wendy's gets a big thumbs down, and I'm sure I'm not the first to say it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lawrenceville, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lawrenceville, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 963-3286.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Clayton Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Lawrenceville, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Friday from 7:00 AM to 12:00 AM, and on Saturday and Sunday from 8:00 AM to 12:00 AM.
Is this Wendy's location currently open?
Yes, Wendy's at 165 Scenic Hwy, Lawrenceville, GA is open and committed to serving customers every day.
Does this Wendy's offer delivery and how can I check availability?
Delivery is available at this Wendy's location. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Can I order food online or through a mobile app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides via the app or online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website and mobile app, as well as posted in each restaurant. Crew members can assist in locating the information.
What other places are nearby this Wendy's that I might want to visit?
Nearby places include Dollar General for discount shopping, Enterprise Rent-A-Car for vehicle rentals, and Michoacana Gourmet for ice cream and smoothies.
Are there any nearby supermarkets close to this Wendy's for grocery shopping?
Yes, Jalisco Supermarket and Supermercado Jalisco are nearby for your grocery needs.
How can nearby gas stations be useful when visiting Wendy's at this location?
QuikTrip, a gas station and convenience store, is nearby. It's convenient for refueling your vehicle before or after enjoying a meal at Wendy's.