Wendy's

3.0
1441 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
165 Scenic Hwy, Lawrenceville, GA
30046, United States

Hours

Reviews

3.0
1,441 reviews
5 stars
388
4 stars
279
3 stars
179
2 stars
128
1 star
467

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, including undercooked fries and incorrect orders.

Service Speed

Numerous reviews highlighted extremely slow service, with long wait times for food even when the restaurant was not busy.

Customer Service

A significant number of customers experienced rude or unprofessional behavior from staff, with many noting a lack of greetings or acknowledgment.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.

Management Issues

Customers expressed concerns about poor management and training, leading to disorganized service and frequent mistakes.
  • SS
    Steven Stokowski
    Oct 18, 2025
    5.0
    The spicy chicken sandwich was delicious and had the largest filet that I've received for years. Good job!
  • MM
    Morgan Mcghee
    Sep 19, 2025
    1.0
    When I arrived there was only 1 other car besides me. I placed my order and when I get to the window I was told to pull to a parking space. I had to wait over 20mins to receive my order. I ordered a simple combo. By the time I received my order there were 4 other cars waiting to receive there order. It makes no sense that we had to wait so long for “fast food “.There were multiple employees and nobody in line. Super inconvenient and the worst part about it is that the food wasn’t even fresh.
  • SH
    Shameka Harris
    Sep 11, 2025
    5.0
    The workers put a tomato on my burger
  • AA
    Alexa Austin
    Aug 27, 2025
    1.0
    Got cold food. The bathroom was disgusting and dirty. Kitchen was dirty as well.
  • SS
    Schai Sullivan
    Aug 24, 2025
    2.0
    Walked in this establishment only twice before, once during the day there was a majority Hispanic crew, neatly uniformed, and attentive to the customer. I was there to see the manager, waited a while looked around, noticed it was pretty clean and the rating was at 100. Heard that they had recently failed inspections and had a light put under their butts to get it together. Second time I went in was at night. Needed to see the manager again. All African American crew, different colored shirts, no hats, playing in the back yelling and screaming. Looked at me, no greeting, waited several minutes so I had time to look around. The lobby was a wreck, a cup with lemons and condensation that had been there a while clearly, a pool of water on the floor in the kitchen area, 2 customers dining in, 1 lady obviously working on her lap top. Manager comes strolling from the back sipping on a beverage yells for whoever is suppose to be at register and says somebody will be right with you...still no greeting. I said I need a manager, she puts her beverage down and says she's the manager. No name tag no managerial skills at all. Couldn't answer my question said that it was for GM and she would be in on Monday. Both of my daughters have worked here and the unprofessionalism I have heard about these managers and the GM is ridiculous. One girl quit first day because a manager made her cry. The GM barely ever there and stealing ppl hours. Crew members not counting their own drawers at start of shift, then blamed for shortages. Drive through members not friendly AT ALL. This Wendy's gets a big thumbs down, and I'm sure I'm not the first to say it.

Frequently Asked Questions About Wendy's

Is Clayton Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.