Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
It was beyond disappointing. I went for a drive thru mobile order and when I gave my name to the worker, they told me that they had already given my order out. I was beyond confused, so I tried to ask them if there was anyway I could get a receipt, since the app wasn’t allowing me to refund it because the order was already marked as processed.
I even showed them the receipt on the app with my name and the time of the order, but the manager stepped in and was very blunt about the fact that my order was gone. That they couldn’t give me a receipt or remake it. I left a complaint on the app, and hopefully things get resolved. Overall, the service was below expectations, and no one was helpful. It truly felt like they just wanted us gone.
DH
duke henry
Sep 3, 2025
1.0
I was very disappointed with my experience at this location. The service was below expectations, and the individual who appeared to be the manager spoke to both customers and employees in a rude and unprofessional manner. I could hear his comments through the headset, which made the experience extremely uncomfortable. This type of behavior reflects poorly on the establishment, and I hope it is addressed promptly.
AS
Agla Soto
Aug 15, 2025
1.0
1. They close whenever they feel like it. I just stopped by on a Friday night it's 11:30pm they decided to go ahead and close even though hours are til 12am
2. Salads are old. Nothing is fresh at this location I always make it a point to go to the Wendy's on Pleasant Hill instead
3. They ALWAYS take your order and tell you to go park at the the pick up spots, therefore taking longer to get our food. These young kids working at this location are rude and don't care for customer service
LM
lateshia mcfadden
Aug 8, 2025
1.0
Closed at 8:20am
YG
Yasmine Grogan
Aug 7, 2025
5.0
I had the best experience at this location!! Jose's customer service was so genuine and welcoming !! Shout out to Miss Chelsea going over and beyond to have an enjoyable experience ! The food was good , the service is GREAT!!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lawrenceville, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lawrenceville, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 682-5558.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sugarloaf Crossings Wendy’s serve breakfast?
Yes, this Wendy’s location in Lawrenceville, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 4840 Sugarloaf Pkwy, Lawrenceville, GA?
Wendy's is open daily from 9:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, drive-thru service is available daily from 9:00 AM to 12:00 AM.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers delivery and takeout. You can order via their app or visit order.wendys.com and select this location.
Is breakfast served at Wendy's on Sugarloaf Parkway?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at Wendy's on Sugarloaf Parkway?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's in Lawrenceville for questions or feedback?
You can contact them at (770) 682-5558, or use the Customer Care live chat and surveys available on their website.
Where can I find Wendy's menu items and pricing for this location?
Menu and pricing details can be found on https://menu.wendys.com or via their mobile app, selecting this location.
Are there any nearby places I can visit before or after dining at Wendy's?
Yes, nearby places include BiBa's Italian Restaurant for authentic Italian cuisine and Panera Bread for bakery goods and sandwiches.
Which fitness centers are near this Wendy's location if I want to work out before or after eating?
Nearby fitness centers include Lucille Roberts Lawrenceville and HOTWORX gym.
What automotive services are available close to Wendy's on Sugarloaf Parkway?
Nearby automotive service providers include Tires Plus, Tires Plus Total Car Care, Tire Discounters, and Mavis Tires & Brakes.