Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,029 reviews
5 stars
341
4 stars
195
3 stars
125
2 stars
88
1 star
280
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly at the drive-thru.
Food Quality
Several reviews mentioned issues with food quality, including cold items and incorrect orders.
Management Issues
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of oversight.
Inconsistent Experience
While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by numerous complaints about service and food quality.
- DVDouglas VillamilJan 1, 20261.011:40 pm and the say they are closed , when the hours of operation is till midnight ....
- MCMicah CorteseDec 5, 20253.0As an avid "4 for 4" connessour, I was disturbingly surprised that when ordering on the app and picking up at this location, it's $5 for the meal. Why is it even called a 4 for 4 when it costs 5 bucks???? Other locations nearby have the correct pricing displayed. Other than that, the food and service was great.
- AFAlexandra FernandezSep 3, 20251.0It was beyond disappointing. I went for a drive thru mobile order and when I gave my name to the worker, they told me that they had already given my order out. I was beyond confused, so I tried to ask them if there was anyway I could get a receipt, since the app wasn’t allowing me to refund it because the order was already marked as processed. I even showed them the receipt on the app with my name and the time of the order, but the manager stepped in and was very blunt about the fact that my order was gone. That they couldn’t give me a receipt or remake it. I left a complaint on the app, and hopefully things get resolved. Overall, the service was below expectations, and no one was helpful. It truly felt like they just wanted us gone.
- DHduke henrySep 3, 20251.0I was very disappointed with my experience at this location. The service was below expectations, and the individual who appeared to be the manager spoke to both customers and employees in a rude and unprofessional manner. I could hear his comments through the headset, which made the experience extremely uncomfortable. This type of behavior reflects poorly on the establishment, and I hope it is addressed promptly.
- ASAgla SotoAug 15, 20251.01. They close whenever they feel like it. I just stopped by on a Friday night it's 11:30pm they decided to go ahead and close even though hours are til 12am 2. Salads are old. Nothing is fresh at this location I always make it a point to go to the Wendy's on Pleasant Hill instead 3. They ALWAYS take your order and tell you to go park at the the pick up spots, therefore taking longer to get our food. These young kids working at this location are rude and don't care for customer service
Frequently Asked Questions About Wendy's
Is Sugarloaf Crossings Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 4840 Sugarloaf Pkwy, Lawrenceville, GA?
Wendy's is open daily from 9:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, drive-thru service is available daily from 9:00 AM to 12:00 AM.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers delivery and takeout. You can order via their app or visit order.wendys.com and select this location.
Is breakfast served at Wendy's on Sugarloaf Parkway?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at Wendy's on Sugarloaf Parkway?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's in Lawrenceville for questions or feedback?
You can contact them at (770) 682-5558, or use the Customer Care live chat and surveys available on their website.
Where can I find Wendy's menu items and pricing for this location?
Menu and pricing details can be found on https://menu.wendys.com or via their mobile app, selecting this location.
Are there any nearby places I can visit before or after dining at Wendy's?
Yes, nearby places include BiBa's Italian Restaurant for authentic Italian cuisine and Panera Bread for bakery goods and sandwiches.
Which fitness centers are near this Wendy's location if I want to work out before or after eating?
Nearby fitness centers include Lucille Roberts Lawrenceville and HOTWORX gym.
What automotive services are available close to Wendy's on Sugarloaf Parkway?
Nearby automotive service providers include Tires Plus, Tires Plus Total Car Care, Tire Discounters, and Mavis Tires & Brakes.