Wendy's

3.2
1027 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4840 Sugarloaf Pkwy., Lawrenceville, GA
30044, United States

Hours

Reviews

3.2
1,027 reviews
5 stars
339
4 stars
195
3 stars
124
2 stars
88
1 star
281
  • AF
    Alexandra Fernandez
    Sep 3, 2025
    1.0
    It was beyond disappointing. I went for a drive thru mobile order and when I gave my name to the worker, they told me that they had already given my order out. I was beyond confused, so I tried to ask them if there was anyway I could get a receipt, since the app wasn’t allowing me to refund it because the order was already marked as processed. I even showed them the receipt on the app with my name and the time of the order, but the manager stepped in and was very blunt about the fact that my order was gone. That they couldn’t give me a receipt or remake it. I left a complaint on the app, and hopefully things get resolved. Overall, the service was below expectations, and no one was helpful. It truly felt like they just wanted us gone.
  • DH
    duke henry
    Sep 3, 2025
    1.0
    I was very disappointed with my experience at this location. The service was below expectations, and the individual who appeared to be the manager spoke to both customers and employees in a rude and unprofessional manner. I could hear his comments through the headset, which made the experience extremely uncomfortable. This type of behavior reflects poorly on the establishment, and I hope it is addressed promptly.
  • AS
    Agla Soto
    Aug 15, 2025
    1.0
    1. They close whenever they feel like it. I just stopped by on a Friday night it's 11:30pm they decided to go ahead and close even though hours are til 12am 2. Salads are old. Nothing is fresh at this location I always make it a point to go to the Wendy's on Pleasant Hill instead 3. They ALWAYS take your order and tell you to go park at the the pick up spots, therefore taking longer to get our food. These young kids working at this location are rude and don't care for customer service
  • LM
    lateshia mcfadden
    Aug 8, 2025
    1.0
    Closed at 8:20am
  • YG
    Yasmine Grogan
    Aug 7, 2025
    5.0
    I had the best experience at this location!! Jose's customer service was so genuine and welcoming !! Shout out to Miss Chelsea going over and beyond to have an enjoyable experience ! The food was good , the service is GREAT!!!!

Frequently Asked Questions About Wendy's

Is Sugarloaf Crossings Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.