Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some staff being friendly and accommodating, while others were reported as rude or unprofessional.
Food Quality
Food quality was inconsistent, with reports of cold, undercooked, or incorrect orders, alongside some positive mentions of fresh and hot meals.
Cleanliness
The restaurant's cleanliness was noted positively by some customers, but there were also complaints about unsanitary conditions and unclean dining areas.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.
Speed of Service
Service speed was frequently criticized, with reports of long wait times and slow drive-thru experiences.
LL
Lisa Lawson
Jan 4, 2026
5.0
All I can say 1,000 across the board excellent and all aspects me and my granddaughter love to eat out
MM
Milo y Lily Mireles
Dec 7, 2025
1.0
I can to eat at this location while there weren’t anny customers and the employees don’t have any orders. I ordered a bacon loaded potato and they gave it to me undercooked with the cheese on top cold. I gave it back to them to fix it and they just reheated it and put the full bacon strips on top undercooked without chopping it up. In the end I gave it back to them while they employees were just standing around talking and didn’t even offer a refund for the bad made food.
LA
Lily A
Nov 26, 2025
1.0
El chico que te atiende es muy antisocial nada amable y por todo cobran extra no me quiso cambiar las papas fritas por una papa asada regularmente lo hago en otros Wendy’s pero pago una diferencia pero en este no tuve que comprar aparte la papa con queso luego pedí una Ranch pero aquí todo lo venden y tiene un cargo extra la vdd se me hace muy injusto. 😐
GB
Gary von Behren
Nov 2, 2025
5.0
Great place for a good lunch. They are the only one to offer a baked potato as a side in the area. Ample parking. Great Frosty flavors too.
DW
David Weirich
Oct 31, 2025
5.0
I had the drive-through experience. The staff member was very pleasant and wonderful to talk with. The meal was also enjoyable. The only minor nuisance is the construction going on nearby so you have to do a little maneuvering to get to the restaurant. Not a huge issue.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 690 Duluth Hwy, Lawrenceville, GA?
The drive-through is open Monday to Wednesday and Sunday from 6:30 AM to midnight, and Thursday to Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Lawrenceville, GA Wendy's serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee and sides.
Can I order from Wendy's using a mobile app?
Yes, you can order using the Wendy's mobile app or their website at https://order.wendys.com.
What payment options are accepted at this Wendy’s?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy’s open for dine-in and delivery?
Yes, this Wendy’s location offers dine-in, delivery, and drive-thru services.
How can I provide feedback or contact the Wendy's at 690 Duluth Hwy?
You can contact Wendy's customer care via live chat or phone at 888-624-8140, or call the location directly at (678) 878-3173. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in the restaurant. You can view details for each menu item including nutrition statistics.
What are some nearby places of interest to Wendy's at 690 Duluth Hwy?
Nearby places include Chick-fil-A, Wells Fargo Bank, MyCoffee Corner cafe, Georgia Cancer Specialists, and Northside Hospital Interventional Pain & Spine Care.
How can nearby Wells Fargo Bank benefit customers visiting Wendy's?
Customers can conveniently manage their banking needs at Wells Fargo Bank located close to Wendy's, allowing them to combine errands such as banking and dining during a single trip.
What nearby dining options are available around Wendy's at 690 Duluth Hwy?
In addition to Wendy's, nearby dining options include Chick-fil-A for chicken specialties and Golden Krust for Jamaican and Caribbean cuisine, providing variety for customers in the area.