Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
There are numerous complaints about poor customer service, including staff being rude, inattentive, and unhelpful.
Food Quality
Inconsistency in food quality and preparation is a common issue, with reports of cold or poorly made food and smoothies.
Atmosphere
While some customers appreciate the clean and inviting atmosphere, others have noted issues with staff professionalism and organization.
Smoothie Consistency
Many customers have experienced inconsistency in smoothie flavor and quality, with some smoothies tasting watered down or not fresh.
KP
Keisha Prude
Dec 19, 2025
3.0
I arrived here around 7:25 it is currently 7:30 am and the store isn't open.
SD
Samantha Douglas
Nov 22, 2025
2.0
The customer service is lacking. I'm standing at the counter and the staff member just walks right past me. It takes all of one minute to greet a customer and let them know that it will be just one moment or that someone will assist. I don't write many reviews but this has happened a few times at this location.
SB
S B
Aug 27, 2025
1.0
Smoothie tasted a little off and my wrap look at the picture
BT
Bianca Tinord
Aug 26, 2025
1.0
I just left from here 20 minutes ago and I am not satisfied at all . I was given a cold almost still frozen wrap . The rice was still cold and hard . I have called the store multiple times to request a refund . I have not gotten anyone to answer the phone yet . This wrap is usually good so I get it often , i immediately knew something was off
KT
Kim Tran
Jul 30, 2025
4.0
I’m not the one to leave reviews… but I ordered a detox island smoothie and a hummus wrap . The smoothie was drinkable just not strong in flavor compared to the smoothies I’ve had in the past. Yanno taste like water down fruits basically.
The hummus wrap , I didn’t know what to think of it … but the young man who made it made it just right , it was delicious and I hope you give him my thanks ! I love the hummus wrap ! Try it .