Pizza Hut

3.3
433 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 930 New Hope Rd. in Lawrenceville, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
930 New Hope Rd., Lawrenceville, GA
30045, United States

Hours

Reviews

3.3
433 reviews
5 stars
177
4 stars
62
3 stars
34
2 stars
28
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff, long wait times, and unresponsive management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and unsatisfactory food preparation.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders taking over two hours or not being delivered at all.

Food Quality

Mixed feedback on food quality, with some praising the taste while others complained about burnt or undercooked items.

Staff Friendliness

A few reviews mentioned friendly and helpful staff, but this was overshadowed by the overall negative experiences reported.
  • AC
    Alice Craven
    2 days ago
    1.0
    Food was burnt pepperoni
  • GK
    Gee Knox
    Dec 8, 2025
    1.0
    The worst Pizza Hut in this area. You track the order it says delivered all though you call and they say it’s still route. My home is 2 miles away and yet it still takes almost 2 hours for delivery. Staff is rude and make smart comments over the phone but when you show up in person they change completely. I’ll order from another store or Papa John’s from here on out.
  • TM
    Tammy Milligan
    Nov 13, 2025
    1.0
    I ordered online and asked specifically to not burn the cheese because my son has autism. I get to the store. He opened the box and the cheese is burnt so I asked to speak to the manager. He keep cooking. He don't even come and address the issue, as if I wasn't even there. Poor customer service so my business with them is no more. I left the pizza right where they had it on the counter because I told them my son has autism. He will not eat the cheese if it's burnt, but do you think he cared about that? No, he did not.
  • HK
    heather klein
    Nov 1, 2025
    5.0
    Kate and the staff are amazing!!!! Wonderful and friendly staff!!!!
  • DB
    Danielle Brooks
    Oct 30, 2025
    5.0
    I had such a great experience at this Pizza Hut! I called in to place an order and was put on a brief hold, so I ended up ordering online but Shawn came back on the phone with very bright energy ready to confirm my order and even called me when it was ready so I wasn’t left guessing. When I arrived, he was super kind, helpful, and made the whole experience so pleasant. Honestly, I’m surprised to see any negative reviews because this location does not disappoint. My pizza came out hot, fresh, and made to perfection. Thank you for the excellent service! 🍕👏

Frequently Asked Questions About Pizza Hut

What types of food does Pizza Hut at 930 New Hope Rd. serve?

Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, signature wings, pastas, and desserts.

What are the operating hours for Pizza Hut's delivery service?

Delivery is available Monday through Thursday and Sunday from 9:45 AM to 12:15 AM, and on Friday and Saturday until 12:30 AM.