Papa Johns Pizza

Reviews

• JJ

  Joe Jackson

  Mar 4, 2026
  5.0
  They are friendly and make your order quickly.
• SW

  Shayne Walker

  Feb 21, 2026
  5.0
  Lauren is an absolute angel 😇 She always takes care of us when we order Uber with an extra sticker to secure our food box! Because of her, we will not order pizza anywhere else. Lauren thank you from the bottom of our heart's....
• GW

  Geoffrey Weston

  Feb 12, 2026
  5.0
  Always fresh food & friendly service.
• KM

  Kat Moore

  Jan 15, 2026
  1.0
  On January 12, 2026 I bought a pizza and requested “square cut”. When I got the pizza it was regular cut and I asked the manager (black girl with short Afro puff) if they could remake it because I had a boy with autism at home that would only eat square cut. She responded “no, we aren’t going to remake it” and proceeded to try to cut the triangle slices into squares which left me with very weird pieces of pizza. I requested again, due to my circumstances, if they could remake the pizza. She rolled her eyes and said she would give me a refund. I told her the name it was under and she told me it wasn’t in the computer. I showed her the name on the box which was the same name that I said and she miraculously found it in the system. I told her I paid with Apple Pay and she responded “yeh, I don’t care how u paid it will be back on your card in 3-5 business days” she them threw the receipt at me. This happened around 8 pm Jan 12th
• KJ

  Karlene Jackson

  Dec 30, 2025
  1.0
  Extremely Disappointing Experience – Long-Time Customer On 12/30/25 around 9:01 PM, I had the worst experience I’ve ever had at this Papa John’s location. I have been a loyal customer for over 8 years, ordering pizza at least once a week for my two boys. Most employees who have worked here longer than a year know me and refer to me as “Miss Jackson,” which made this situation even more upsetting. I paid using my Bank of America debit card, and although the employee stated the payment did not go through on her end, my bank immediately showed the $21.18 charge as pending/processing. I calmly showed her my bank statement and asked if she wanted me to swipe again. She was dismissive and said it “didn’t matter.” After waiting more than 20 minutes past the estimated completion time, I asked about my order. I was then told that if I did not swipe my card again, I would not receive my pizza and that she would call the police on me. I was shocked and embarrassed, especially since I had already shown proof of payment. After leaving the store, I had to call Papa John’s customer service myself to have the payment reversed, even though the issue was not caused by me. Being threatened with police involvement over a payment processing issue—and then having to resolve it afterward—was humiliating and completely unacceptable. I post the picture showing that they had to refund me the money and I had to go to McDonald’s to order food instead.

Frequently Asked Questions About Papa Johns Pizza