McDonald's

2.9
1662 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2370 Buford Drive NE, Lawrenceville, GA
30043, United States

Hours

Reviews

2.9
1,662 reviews
5 stars
452
4 stars
243
3 stars
221
2 stars
134
1 star
612

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold meals, missing items, and undercooked food.

Wait Times

Many customers experienced excessively long wait times, both in the drive-thru and for in-store orders.

Management Issues

Several reviews pointed to poor management practices, including lack of accountability and inadequate staff training.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty conditions and unkempt areas.
  • JF
    Jon F
    4 days ago
    1.0
    Avoid this McDonald's if possible. The wait times are ridiculous. Longest wait I have ever seen at any fast food chain. Doesn't matter what time you come. ALWAYS A WAIT.
  • KC
    Kvng Chubbs
    Dec 9, 2025
    1.0
    My pregnant girlfriend was served an undercooked Filet O Fish. Shortly after eating it, she became seriously ill and is now experiencing food poisoning symptoms. This is especially alarming given the risks involved during pregnancy. In addition to the food safety issue, your staff initially attempted to give me the wrong order without verifying it, which shows a lack of attention to basic procedures. On top of that, our food routinely takes an excessive amount of time to come out, yet it is often served cold. The fries are consistently unsalted, and our orders are frequently incorrect. These repeated issues point to ongoing quality control and service problems. We also want to know what actions will be taken to ensure this does not happen again.
  • SM
    Shianne Masters
    Nov 29, 2025
    1.0
    Just tried to get a large sprite with no ice, and a large fry and they gave us a medium sprite with ice after giving us sprite with no syrup and took 15 minutes to fix it, and the fries have zero salt..... I just want the bare minimum :(
  • CB
    Cameron Bennett
    Nov 25, 2025
    5.0
    The two workers this morning, Tiesha and Samaya (I hope didn’t misspell it to bad) absolutely amazing. Great service. I’m A door dasher and there were some issues happening, and they were SO easy to work with throughout this process. Can’t thank y’all enough. Both should be managers.
  • CF
    Chris Fitzpatrick
    Nov 19, 2025
    5.0
    Love those double cheeseburgers!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Lawrenceville, GA?

McDonald's in Lawrenceville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 4:00 AM on Friday. It operates 24 hours on Saturday.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's has a drive-thru. It's open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to 11:00 PM on Sunday.