McDonald's

2.9
1656 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2370 Buford Drive NE, Lawrenceville, GA
30043, United States

Hours

Reviews

2.9
1,656 reviews
5 stars
451
4 stars
241
3 stars
221
2 stars
134
1 star
609

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor management and disrespectful interactions.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Service Speed

Long wait times were a common complaint, with many customers experiencing delays in both drive-thru and in-store service.

Food Quality

Several reviews mentioned subpar food quality, including cold items, poorly prepared meals, and inconsistent taste.
  • CF
    Chris Fitzpatrick
    5 days ago
    5.0
    Love those double cheeseburgers!
  • ES
    Edgar Soto
    Nov 3, 2025
    4.0
    You can not ask for much more than your order to be adequately prepared and served hot. This was great for me.
  • JD
    janice Dixon
    Oct 28, 2025
    1.0
    The staff at this restaurant are so rude. I visited the store at 11:30 am on October 28,2025. I bought a senior coffee and the staff treated me like I was the lowest of the low. I’m 72 years old and I was called baby instead of maam(who I prefer to be called). I would recommend that the franchisee check this store out ASAP and give some training on how to treat the public. The coffee was good because I feel McDonald’s has the best coffee besides the coffee I make at home.
  • TR
    Tee Rex
    Oct 25, 2025
    5.0
    Very professional, Mr. Jaylen acknowledged that I was there acknowledge I needed assistance. I didn’t need to wait and he helped me with my order when I was using my McDonald’s rewards card. You need to give this man a raise you need to give this man something this has been one of the best customer service I’ve ever had.
  • DA
    Darlene Adair
    Oct 25, 2025
    5.0
    I always come to this specific McDonald’s because the manager Jaylen. No matter how big my order is him and his crew goes beyond the call of duty to get me served so I can serve those in need. Thank Jaylen

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Lawrenceville, GA?

McDonald's in Lawrenceville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 4:00 AM on Friday. It operates 24 hours on Saturday.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's has a drive-thru. It's open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to 11:00 PM on Sunday.