McDonald's

3.6
2585 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4915 Sugarloaf Pky, Lawrenceville, GA
30045, United States

Hours

Reviews

3.6
2,585 reviews
5 stars
1,047
4 stars
562
3 stars
399
2 stars
164
1 star
413

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, especially for larger groups, leading to customer frustration.

Staff Attitude

Numerous customers experienced rude or dismissive behavior from staff, impacting their overall satisfaction.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold or stale items.

Management Issues

Several reviews pointed to poor management and lack of oversight, contributing to the overall negative experience.
  • VE
    VADA e39
    1 day ago
    2.0
    Placed an order for breakfast while the window was still opened I arrived a little after 10:59 which is when breakfast ends yet I was able to place an order within 10 min I had left so I make my way there I'm too late for breakfast even though I placed my order during breakfast hour while others in front of me got there had to cancel and wasted gas and time just to be told I'm too late.. disappointed and upset
  • AW
    Ash Ward
    Jan 3, 2026
    1.0
    I normally dont post reviews but the girl atthe drive thru window tried to keep our change. Practically had to beg for our receipt and change. Like don't assume just cause it's coins I want don't want it. Not sure how many people they have done it to but count your change.
  • MR
    Martrica Riddick
    Jan 2, 2026
    5.0
    I passed thru here omw back home to virginia. They actually had the freshest tasting mcdonalds ice ever had in life.
  • AD
    Abigail Dunagan
    Dec 3, 2025
    1.0
    Food was good, typical McDonalds food. However, it should not take 30-35 minutes to pick up an app order for two meals at the drive thru. One car moved about every 10 minutes. When we got to the window, none of the workers knew what we had ordered and it wasn’t even ready, despite us having ordered on the app 40 minutes prior. I would hate to come here on a lunch break or on a time crunch, only to get stuck in the insanely slow drive thru.
  • KW
    Keith Watson
    Nov 17, 2025
    1.0
    I literally sat in the drive thru line while 2 other customers were served before me. I pulled up and they stated to give them a moment. No problem. Well, a customer pulls up in the other line and orders. Then the one behind them ordered. At this point I decided to go somewhere else! When someone did decide to answer or respond , I decided to leave!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4915 Sugarloaf Pkwy, Lawrenceville, GA?

McDonald's is open daily from 5:00 AM to 2:00 AM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 5:00 AM to 2:00 AM.