Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,580 reviews
5 stars
1,046
4 stars
562
3 stars
398
2 stars
163
1 star
411
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor customer service experiences.
Order Accuracy
Customers frequently reported issues with incorrect orders, especially in the drive-thru, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold and stale items, as well as food safety concerns.
Wait Times
Many reviews mentioned excessively long wait times for both drive-thru and in-store orders, contributing to a negative overall experience.
Management Issues
Several customers criticized the management for not addressing staff behavior and operational inefficiencies, leading to a decline in service quality.
- TJTerri Jones1 day ago5.0Thank you to Raquel for exceptional customer service even though they were about to close for the night.
- KWKeith WatsonNov 17, 20251.0I literally sat in the drive thru line while 2 other customers were served before me. I pulled up and they stated to give them a moment. No problem. Well, a customer pulls up in the other line and orders. Then the one behind them ordered. At this point I decided to go somewhere else! When someone did decide to answer or respond , I decided to leave!
- JDJason DavisNov 12, 20255.0Came through got a double quarter combo inside. I ordered it via the kiosk. I requested light ketchup only. For just once in McDonald's history, I got exactly that! Great job. Usually light ketchup seeks to mean 4x the usual. Not this time. Great job.
- TDTylieke DavisOct 27, 20251.0Closed 2 hours before 2am workers clearly walking back and forth to car and not servicing customers
- LYLeslie YanelOct 25, 20251.0RUDE!RUDE!RUDE! DRIVE THRU IS RIDICULOUS.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 4915 Sugarloaf Pkwy, Lawrenceville, GA?
McDonald's is open daily from 5:00 AM to 2:00 AM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open daily from 5:00 AM to 2:00 AM.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available every day from 5:00 AM to 1:45 AM, including same-day and no-contact delivery services.
How can I place an order online or via mobile app for this McDonald's?
You can order through the McDonald's App available on iOS and Android, or use the online order link https://mcdonalds.smart.link/mjuu1ggdi.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 4915 Sugarloaf Pkwy, Lawrenceville, GA 30045, USA.
What nearby coffee shops can I visit near McDonald's at Sugarloaf Pkwy?
Nearby coffee shops include Dunkin', Ding Tea Lawrenceville (a bubble tea shop), and Three Dollar Cafe, making it easy to grab a different beverage before or after your meal.
Are there any nearby beauty salons or spas I can visit along with McDonald's?
Yes, there are several beauty salons nearby such as Formi Hair & Wig Beauty, Ohsopressed Salon, Sugarloaf Suites - Salon Studios, Styles By Tina, Tammy PCO, Hair by Weyni, and Maho Spa for beauty treatments and hair care.
What other dining options are near this McDonald's if I want to try different foods?
Nearby dining includes Taqueria Los Hermanos Sugarloaf (Mexican/Tex-Mex), Chopstixx Thai Cuisine & Sushi Bar, and Illusion Cafe and Sports Lounge offering diverse cuisine options close to McDonald's.