McDonald's

3.6
1737 reviews
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Business Details

423 Swanson Dr, Lawrenceville, GA
30045, United States
(770) 682-0583
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
423 Swanson Dr, Lawrenceville, GA
30045, United States

Hours

Reviews

3.6
1,737 reviews
5 stars
680
4 stars
387
3 stars
266
2 stars
126
1 star
278

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and dismissive.

Wait Times

Significant complaints about long wait times in both drive-thru and inside the restaurant, with some customers experiencing waits of over 30 minutes.

Food Quality

Inconsistent food quality; while some customers received fresh and hot food, others reported stale fries and incorrect orders.

Cleanliness

Concerns about cleanliness in dining and play areas, with some customers noting unsanitary conditions.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect modifications.
  • RM
    Reanna McKee
    Nov 16, 2025
    2.0
    HIRE MORE PEOPLE TO COVER YOUE SUNDAY LUNCH RUSH
  • KR
    Kimberley Raphael
    Nov 4, 2025
    5.0
    Filet o fish was hot and fresh. The fresh hot coffee was definitely worth the wait. Service was genuine and with a smile!
  • SW
    Sheena Williams
    Oct 23, 2025
    1.0
    Went thru drive u this guess with an afro and a ear o nose ring decides he wasnt going to serve me bc the lady on front cut on line at the speaker. It was obvious he knew her and decided not to serve me. Biased much. /his is the worst customer service ever. These kids dont have sense.
  • GC
    Greg Counts
    Oct 22, 2025
    3.0
    The kids play area was nasty, couldn't find a clean table. None of the hand sanitizer stations worked. This facility needs attention. It's so far below a Chick Fil A restaurant it's ridiculous. The staff there was nice but they need help.
  • LS
    Luna Sweet
    Oct 5, 2025
    1.0
    I went to go get some food though the drive thru because my app wasn't working. I had been there previously around the same time, Both times I have went around 10 pm and I had the same guy both times. Each time I have had an interaction with him he has CLEARLY shown that he dislikes the fact that I am even there. I felt rushed to just pop out my order. He had obviously gotten irritated with me for taking too long. I did speak to someone the last time that happened because my order was wrong. I ended up just leaving and going somewhere else because of it. I will probably not be going back to that location and DEFINITELY not at night.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 423 Swanson Dr, Lawrenceville, GA?

McDonald's is open daily from 5:00 AM to midnight, except on Saturday and Sunday when it opens at 6:00 AM.

When is the drive-thru at this McDonald's location open?

The drive-thru operates daily from 5:00 AM to midnight on weekdays and from 6:00 AM to midnight on weekends.