McDonald's

3.5
1813 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1414 Pleasant Hill Rd, Lawrenceville, GA
30044, United States

Hours

Reviews

3.5
1,813 reviews
5 stars
721
4 stars
332
3 stars
287
2 stars
134
1 star
339

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and disrespectful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not matching what was requested.

Cleanliness

Some customers noted that the restaurant was clean, but others reported unsanitary conditions and poor management.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about food being cold or poorly prepared.
  • ZK
    Zulfi Khan
    5 days ago
    2.0
    Their soda machine is not working for 2 days, they know about it but still are cheating customers and giving them bad drinks. I challenged them today and asked for Orange juice instead of Diet Coke. The store manager Gabi got very rude claiming it was not her problem and charged me $4 for orange juice. I have been there daily customer, but no more mow
  • LC
    Lopez Ch
    Dec 18, 2025
    5.0
    Exelente servicio! Creo les falta personal pero todo bien
  • AH
    Ashlyn Hermann
    Dec 8, 2025
    1.0
    Every time I go to this McDonald's they always get my order incorrect. Their food is sloppy. And I pay extra for extra items that I do not ever receive on my burgers. I just got a Big Mac meal in the Big Mac doesn't even look like a freaking Big Mac it looks like a freaking double cheeseburger.. this is absolutely the worst McDonald's I have ever gone to I highly recommend to never go in order food there it's terrible.. that is my supposed Big Mac. Absolutely horrible. I will never eat there again that's for sure.
  • JE
    JOSÉ CRUZ (ELGOMERO75)
    Dec 7, 2025
    1.0
    Estuve comiendo allí y los superiores maltratan mal a los empleados son muy mal tratados y gritados , el MEXICANO JONATHAN ES UNA PERSONA QUE LE FALTA EDUCACIÓN PARA DIRIGIRSE TANTO AL PERSONAL COMO A LOS CLIENTES ME SENTÍ OFENDIDO POR ESTE SEÑOR
  • MR
    manuel rivera
    Dec 5, 2025
    1.0
    Costner service was disrespectful I would never tell a customer next time to wipe there feet off before coming in after he spent over 30 dollars here it was a weird looking guy not Hispanic sorry I have a big boy job not working at McDonald’s

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1414 Pleasant Hill Rd, Lawrenceville, GA?

McDonald's is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers a drive-through service that operates 24/7.