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Dunkin'

3.4
(485 reviews)

Business Details

(470) 299-5159
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lawrenceville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4943 Sugarloaf Pkwy, Lawrenceville, GA
30044, United States

Hours

Reviews

3.4
485 reviews
5 stars
197
4 stars
85
3 stars
45
2 stars
37
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Several customers complained about food quality, including cold items, incorrect orders, and stale donuts.

Operational Issues

Many reviews mention inconsistent hours, with reports of the location closing early and poor inventory management.

Drive-Thru Experience

The drive-thru service is noted for being quick at times, but also criticized for long waits and incorrect orders.

Cleanliness

There are multiple complaints regarding cleanliness, including dirty conditions and unsanitary practices.
  • JS
    jaden spry
    5 days ago
    1.0
    I come to this Dunkin’ almost daily. I had ordered a double shot of espresso earlier and had accidentally spilled it and came back asking if they could give me another one. The rudest most unprofessional employee ever there named “Sophia” told me she would not give me another one because it was no fault of theirs. I told her as a consistent loyal customer it was the right thing to do and she argued that no it wasn’t. I told her I would be writing this review to let everyone know how poor the customer service is here and how rude she is. She told me in these exact words to “have at it.” She was such a coward after saying that to me she had another employee bring me my expresso that I had to pay for twice. I also will be calling corporate to let them know they have employees that will tell you to “have at it” in regards to leaving a review for being rude to loyal customers. Would never recommend it here.
  • CF
    Carlos Fuerza
    Feb 19, 2026
    5.0
    Quick service, nice customer service. Great coffee!!
  • EG
    Emdi Garage
    Dec 13, 2025
    5.0
    Need one everyday 💪🏿
  • KI
    K. Irving
    Nov 29, 2025
    5.0
    I was in and out quickly. But I think it's because I only purchased Munchkins, while others was purchasing breakfast items and coffee. Location is at the end of the building.
  • SA
    Syed Ameen
    Nov 19, 2025
    2.0
    Typical dunkin, git coffee.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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