Chipotle Mexican Grill

3.0
144 reviews
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About

Mexican Restaurant
Chipotle Pleasant Hill - GA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1475 Pleasant Hill Rd, Lawrenceville, GA
30044, United States

Hours

Reviews

3.0
144 reviews
5 stars
54
4 stars
12
3 stars
11
2 stars
9
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of poor customer service and negative attitudes from employees.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with customers feeling they received less food compared to other locations, leading to dissatisfaction.

Food Quality

Feedback indicated issues with food quality, including stale ingredients, poorly prepared meals, and instances of food contamination.

Cleanliness

Several customers noted that the restaurant was not clean, with complaints about the overall hygiene and maintenance of the dining area.

Inconsistent Experiences

While some customers praised the food and service, many others had negative experiences, suggesting a lack of consistency in service and food quality.
  • JS
    Jana Saturday
    Oct 17, 2025
    4.0
    The food was a bit dry, I did get the bottom of the dish though. Besides that staff was good and we didn’t wait long even with a long line.
  • DC
    Darius C
    Sep 29, 2025
    1.0
    Terrible experience. Disgusting attitudes. They love to speak Spanish when upset. Sarcastic remarks as if I couldn’t understand.
  • LH
    LISA HARDNETT
    Sep 25, 2025
    2.0
    Staff was really rude. My order was supposed to have been ready. I had to wait 15 minutes before they worked on my order. Nasty attitude.
  • JV
    Jim V
    Sep 21, 2025
    1.0
    Do not place an order online from here. They will rip you off. I ordered a burrito bowl and it consisted mostly of white rice and hardly any toppings. $25 for a container of rice is ridiculous. I reached out to corporate with them saying they will review the issue and contact me back but never did. Waste of money
  • AH
    Antonio Hernandez
    Sep 12, 2025
    1.0
    These people suck 9/12 10-10:30pm shift every time I go they can’t wrap a burrito right, always a hole or comes undone so easily, they always have an attitude, and had no cheese so I’m ok with it, but then I asked if I could get more queso to make up for it, they said they had to double charge it. Horrible service.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Pleasant Hill Rd offer?

Chipotle offers customizable Mexican food such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors or preservatives.

What are the operating hours of Chipotle Mexican Grill in Lawrenceville, GA?

This Chipotle location is open every day from 10:45 AM to 11:00 PM.