Chipotle Mexican Grill

3.7
1108 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Lawrenceville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
860 Duluth Hwy, Lawrenceville, GA
30043, United States

Hours

Reviews

3.7
1,108 reviews
5 stars
506
4 stars
224
3 stars
98
2 stars
65
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Food Quality

While some customers enjoyed the food, many reported issues with portion sizes being smaller than expected and food being served cold or improperly prepared.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food areas.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items, leading to frustration.
  • SR
    Samantha Ragbeer
    Dec 22, 2025
    1.0
    Update: they don’t do anything when you contact them they only feed you more bs and no solutions Worse place to get food. They short you on food, then charge you extra when you say something. Won’t be back. They are unsanitary the employees caught an attitude after i politely asked for her to change her gloves after touching things under the counter.
  • JE
    Juan Echeverri
    Dec 15, 2025
    2.0
    No entiendo por qué piden trabajo para atender personas y no las atienden bien?? O es requerido que hagan mala cara mientras lo hacen??
  • MT
    matt Therrien
    Nov 26, 2025
    1.0
    It would help if the employees would learn English
  • KW
    Karen Ware
    Nov 14, 2025
    1.0
    This is by far the shittiest order I have ever received!!! Not being able to get in touch with customer service when your order is completely wrong and ludicrous!!! I wouldn’t recommend this place to anyone!!how is this even remotely acceptable!!!
  • AE
    Amber Evans
    Oct 8, 2025
    1.0
    Horrible customer service at this location . I just left and I ordered 2 bowls to go , as I get to the station where they add the sour cream , pico and corn etc the lady that WASNT WEARING a name tag for me to identify her, threw the sour cream on the bowl so fast and sloppy that it landed on the side of the bowl , if I’m spending almost $11 for a bowl, I would like it to be neat not sloppy and fast just because you’re in a hurry . I spend a good amount of money here at chipotle and I didn’t appreciate the lack of customer care . I tried to call the establishment after I left and nobody picked up the phone and unfortunately, I can’t even give the company her name because she was not wearing a name tag.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Lawrenceville serve?

Chipotle Mexican Grill in Lawrenceville serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Lawrenceville?

The Chipotle in Lawrenceville is open daily from 10:45 AM to 11:00 PM.