El Real Mexican Grill in Lawrenceville, Georgia, is a popular spot known for its authentic Mexican cuisine. Located at 1475 Buford Dr, this restaurant offers a wide variety of dishes, including fajitas, enchiladas, quesadillas, and chimichangas. Some standout items on their menu are the Chicken Fajitas, Al Pastor/Pork Fajitas, and Enchiladas Tricolor, which features chicken, beef, and cheese enchiladas topped with ranchero sauce
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.