Dunkin'

Reviews

• LW

  Lisa Walton

  Mar 24, 2026
  1.0
  On March 24, 2026, at approximately 2:30 PM, I visited this location regarding a job application my son had recently submitted. Upon entering the store, the employee present noticed us but did not acknowledge or assist us for several minutes. When she eventually addressed us, my son politely asked if he could speak with a manager about his application. The employee quickly responded that they were not hiring. I explained that I had been in the store just a few days prior (Saturday) and had spoken directly with a manager who confirmed they were hiring and encouraged my son to apply online. I then asked if we could either speak with a manager or leave my contact information for follow-up. At that point, the employee became dismissive and unhelpful. To which she went back and forth with me for over 10 minutes. Her tone came across as hostile, and she refused to provide any assistance, including basic information such as corporate or district manager details. When I asked for her name, she declined to provide it. I later had to obtained her name, “Sarah,” from another employee. This experience was extremely disappointing and upsetting, especially since I have had positive interactions at this location in the past. However, this interaction left me feeling unwelcome, unfairly treated and discriminated. I would strongly encourage management to address professionalism, communication, DIVERSITY and customer service expectations with staff to ensure respectful and consistent treatment for all customers NO MATTER THEIR RACE!! Due to this experience, I WILL NOT return to this location.
• JS

  jaden spry

  Feb 21, 2026
  1.0
  I come to this Dunkin’ almost daily. I had ordered a double shot of espresso earlier and had accidentally spilled it and came back asking if they could give me another one. The rudest most unprofessional employee ever there named “Sophia” told me she would not give me another one because it was no fault of theirs. I told her as a consistent loyal customer it was the right thing to do and she argued that no it wasn’t. I told her I would be writing this review to let everyone know how poor the customer service is here and how rude she is. She told me in these exact words to “have at it.” She was such a coward after saying that to me she had another employee bring me my expresso that I had to pay for twice. I also will be calling corporate to let them know they have employees that will tell you to “have at it” in regards to leaving a review for being rude to loyal customers. Would never recommend it here.
• CF

  Carlos Fuerza

  Feb 19, 2026
  5.0
  Quick service, nice customer service. Great coffee!!
• EG

  Emdi Garage

  Dec 13, 2025
  5.0
  Need one everyday 💪🏿
• KI

  K. Irving

  Nov 29, 2025
  5.0
  I was in and out quickly. But I think it's because I only purchased Munchkins, while others was purchasing breakfast items and coffee. Location is at the end of the building.