Subway

3.8
432 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lavonia Subway® Restaurant at 13653 Jones St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13653 Jones St, Lavonia, GA
30553, United States

Hours

Reviews

3.8
432 reviews
5 stars
221
4 stars
73
3 stars
50
2 stars
19
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly and efficient staff while others reported rude behavior and poor service.

Food Availability

Many customers expressed frustration over the restaurant frequently being out of key ingredients, impacting their orders.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions and a need for better maintenance.

Order Accuracy

Numerous customers reported issues with online orders being incorrect or missing items, leading to dissatisfaction.

Staff Attitude

While some staff were noted for their kindness and helpfulness, others were criticized for being unprofessional or inattentive.
  • AV
    Aletta Vickery
    Oct 30, 2025
    1.0
    This place just gets worse and worse!! It needs to be shut down at this point. I have gave it several chances but will never eat there again. The only time it was decent was a month or so ago and this little girl was running it all by herself but even then they are always out of meatballs and other items. Tonight I ordered on the app and checked everything that I wanted on the sub: toppings, cheese, bread, etc and it was absolutely the worse sub that I've ever eaten..The bread was wrong, it wasn't toasted, no cheese, and I think one slice of onion, and 3 olives and they were out of pickles ( I don't know why they can't stock the items needed to make the sandwiches) I ended up feeding it to the dog.
  • AW
    Andrea Watkins
    Oct 4, 2025
    5.0
    The employees are so sweet and helpful, my sandwich was perfectly made to order with no issues. Great service and clean restaurant.
  • YL
    Yang LIU
    Jul 28, 2025
    5.0
    Super nice staff!
  • TT
    Tiffany
    Jul 16, 2025
    1.0
    We ordered online and waited the 20 minutes they estimated to pick up our order. When we arrived the only employee, James, was sitting outside smoking directly next to the front door watching videos on his phone. My car filled with his cigarette smoke, which was probably the least unpleasant part of the visit. James was so busy relaxing and smoking outside, he never noticed our order come in. He offered to make the order but I wasn't interested anymore, mostly because he didn't wash his hands after touching his phone, his cigarette, his mouth, and the door handle before walking over to the line. When we asked for a refund he raised his voice and said he didn't know how to process a refund but said again that he would make the sandwiches. I'm immune compromised and couldn't risk eating food made by someone with his obvious lack of hygiene. After a half dozen or so bad experiences with this store failing to fill app orders and waiting days to weeks for a refund, I wasn't going through that again and asked him to call the GM. Things were less than friendly with James at this point and the GM heard him cuss at us over the phone and threaten to call the police because we were asking for a refund for the food he was too busy smoking to make. Your mileage may vary, but I can do without Subway until I'm near another store.
  • CC
    Cynthia Chiarito
    Dec 28, 2020
    3.0
    Clean and friendly

Frequently Asked Questions About Subway

Where is the Subway restaurant in Lavonia located?

The Subway restaurant is located at 13653 Jones St, Franklin, Lavonia, GA 30553.

What are the operating hours of this Subway location?

This Subway location is open every day from 9:00 AM to 10:00 PM.