Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lavonia Subway® Restaurant at 13653 Jones St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
432 reviews
5 stars
221
4 stars
73
3 stars
50
2 stars
19
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some praising friendly and efficient staff while others reported rude behavior and poor hygiene practices.
Food Availability
Many customers expressed frustration over the restaurant frequently being out of key ingredients, impacting their ability to order desired items.
Cleanliness
The cleanliness of the restaurant was a common concern, with several reviews mentioning unsanitary conditions and a need for better maintenance.
Order Accuracy
Numerous customers reported issues with online orders being incorrect or incomplete, leading to dissatisfaction.
Overall Experience
While some customers had positive experiences with tasty food and good service, many others had negative experiences that deterred them from returning.
- AVAletta VickeryOct 30, 20251.0This place just gets worse and worse!! It needs to be shut down at this point. I have gave it several chances but will never eat there again. The only time it was decent was a month or so ago and this little girl was running it all by herself but even then they are always out of meatballs and other items. Tonight I ordered on the app and checked everything that I wanted on the sub: toppings, cheese, bread, etc and it was absolutely the worse sub that I've ever eaten..The bread was wrong, it wasn't toasted, no cheese, and I think one slice of onion, and 3 olives and they were out of pickles ( I don't know why they can't stock the items needed to make the sandwiches) I ended up feeding it to the dog.
- AWAndrea WatkinsOct 4, 20255.0The employees are so sweet and helpful, my sandwich was perfectly made to order with no issues. Great service and clean restaurant.
- YLYang LIUJul 28, 20255.0Super nice staff!
- TTTiffanyJul 16, 20251.0We ordered online and waited the 20 minutes they estimated to pick up our order. When we arrived the only employee, James, was sitting outside smoking directly next to the front door watching videos on his phone. My car filled with his cigarette smoke, which was probably the least unpleasant part of the visit. James was so busy relaxing and smoking outside, he never noticed our order come in. He offered to make the order but I wasn't interested anymore, mostly because he didn't wash his hands after touching his phone, his cigarette, his mouth, and the door handle before walking over to the line. When we asked for a refund he raised his voice and said he didn't know how to process a refund but said again that he would make the sandwiches. I'm immune compromised and couldn't risk eating food made by someone with his obvious lack of hygiene. After a half dozen or so bad experiences with this store failing to fill app orders and waiting days to weeks for a refund, I wasn't going through that again and asked him to call the GM. Things were less than friendly with James at this point and the GM heard him cuss at us over the phone and threaten to call the police because we were asking for a refund for the food he was too busy smoking to make. Your mileage may vary, but I can do without Subway until I'm near another store.
- GWGary WatkinsJul 6, 20255.0The ladies that work at this particular subway go above and beyond with their kindness and customer service . The restaurant was in immaculate shape , they were fast ,friendly and very efficient. You subway guys well girls really the guys are kinda rude are awesome,keep up the hard work!!!!!’
Frequently Asked Questions About Subway
Where is the Subway restaurant in Lavonia located?
The Subway restaurant is located at 13653 Jones St, Franklin, Lavonia, GA 30553.
What are the operating hours of this Subway location?
This Subway location is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer catering services?
Yes, this Subway offers catering services.
Can I pick up my order in-store at this Subway?
Yes, in-store pickup is available at this Subway.
Does this Subway serve breakfast, lunch, and dinner?
Yes, this Subway serves breakfast, lunch, and dinner.
Is dine-in available at the Subway on Jones St?
Yes, dine-in is available at this Subway location.
How can I order from Subway online?
You can place your order online or via the app through their menu page at https://subway.com/en-us/restaurant/16131-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=16131&utm_campaign=evergreen-2020.
What popular restaurants are near this Subway location?
Nearby popular restaurants include Southern Appalachian Smokehouse, Waffle House, Arby's, LongHorn Steakhouse, Taco Bell, McDonald's, and Domino's Pizza.
Are there hotels close to the Subway at 13653 Jones St in Lavonia?
Yes, nearby hotels include Days Inn by Wyndham Lavonia, Econo Lodge, Rodeway Inn, Red Roof Inn Lavonia, and Quality Inn, making it convenient for travelers to grab a meal.
What nearby amenities can customers visit before or after dining at Subway?
Customers can visit nearby places such as Sparkling Jewel Car Wash for vehicle cleaning, Restoration Church of Lavonia for religious services, and The London Look beauty salon for hair and skin care.