Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, old, or improperly prepared.
Staff Attitude
Several reviews highlighted negative interactions with staff, including rudeness and lack of assistance.
Operational Issues
Customers experienced issues with order accuracy, restaurant hours, and communication, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items like milkshakes and slushies.