Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, with long wait times for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong meals.
Food Quality
Customers frequently mentioned cold, overcooked, or poorly prepared food, leading to dissatisfaction.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
DN
Dom Neel
4 days ago
1.0
Traveling through, and stopped for food. The worst McDonald's ever.. why does it take 30 mins through drive thru and you still get my order wrong.
MS
mark shrader
Jan 24, 2026
1.0
Worst mcdonalds ever. I wish I would have drove off from the drive thru and let them have the food after I paid for it. Thats how bad it was.
SM
Shy Massey
Jan 18, 2026
1.0
They forgot about mw. I waited for 45 mins. When they finally figured out I was forgotten she went to get my food and forgot half Mt order. My steak beagles were burnt and stiff, my mcgriddles were soggy, my burritos had clearly been microwaved to reheat them and she acted like it wasn't a big deal. To say I am dissatisfied is an understatement. I wish I had just asked for a refund.
TT
TR
Jan 14, 2026
1.0
Traveling on the road sometimes entails using the bathroom before going to to place your order. BATHROOM CLOSED! Screw you McDonald's. I ended up at Love's that always has bathrooms open as well as delicious Godfather's personal pizza.
RH
Rhonda Harpole
Jan 3, 2026
1.0
Just sat in the drive thru and watched them take 4 other cars orders from lane 1. Not taking any orders in lane 2. Called them while in the drive through asking if lane 2 was closed. Was told oh she must not know you are there I will tell her. And they still took 2 more orders from lane 1 before taking mine. The cashier never said a word when I pulled up to pay, no I’m sorry …nothing. Do better people! And this is the quality of workers wanting $20.00 an hour. SMH