Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20-30 minutes for orders, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned cold, overcooked, or incorrect food orders, with specific complaints about soggy fries and poorly prepared burgers.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude service and poor management.
Order Accuracy
Several customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
RG
Rhonda Gentry
1 day ago
2.0
The worst experience I have ever had at any McDonald’s restaurant. We ordered one fish sandwich and one happy meal. We waited on our order for 25 minutes!! Then they gave me a double fish sandwich “because of our long wait” and then took the double fish back and gave me a regular one! Sooo disappointed….will never return!!!!
MR
Melissa Reynolds
3 days ago
5.0
Was the best McDonald's we have went to in a long time. Manager was very kind and helpful to my Granddaughter and us. Was clean and peaceful. I will be back thank you
DJ
Darrell Winn Jr
4 days ago
3.0
Took 4ever to get our food and then it was wrong
RS
Ronnie Schultz
Nov 11, 2025
1.0
Second time I've been here that I've tried to use a code on the kiosk only for it not to work. Then I'm not able to use any codes for ten minutes. Total waste of time.
AP
ashley Phillips
Nov 9, 2025
1.0
Left out 10 pc nugget for the 2nd time. Guess I'm literally gonna have to checklist every single time I stop there