Chipotle Lagrange is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor service, including rude staff, slow service, and incorrect orders.
Food Quality
Food quality was inconsistent, with reports of undercooked rice, dry meat, and missing ingredients.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary food handling.
Staff Attitude
Numerous customers noted unprofessional attitudes from staff, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, highlighting friendly staff and good meals.
JB
Joseph Blackmon
Jan 3, 2026
1.0
Staff was rude and acted like it was a bother to take our order after we stood at the counter for a short period of time with only one other customer in store...Store was very dirty drink station was very dirty tables were dirty...food tasted old no flavor 43 dollars for 2 people a bowl and taco and one drink will not be returning
PP
Pariseliseboutiqu
Jan 1, 2026
1.0
My family and I stopped at this Chipotle coming from Atlanta and when I tell you this place was filthy dirty it was a mess every where. The grill was so nasty nobody had cleaned it and it was just burning and stuff was all caked up on the grill it was so nasty. Their was food every where on their counters all over the floors front end and back the trash had nasty stuff all on it and where they fix your food was so nasty we walked out but before I asked the manager politely if they were going to clean this place because it was so disgusting. He apologized and then we walked out. The health department need to come up in here. I have never seen a Chipotle restaurant nasty like this. I couldn't believe what we were seeing. If this were my restaurant I would've fired everyone.
AC
amizaday cedeño
Dec 20, 2025
1.0
Good evening.
I would like to express my dissatisfaction with the service I received. Unfortunately, the attention provided was not the best and did not meet my expectations. I believe it is important to share this so improvements can be made for future customers.
Thank you for your attention.
CC
C. C.
Dec 20, 2025
3.0
I order double meat but seems I just get a normal portion. And their veggies aren't chopped fine at all, huge pieces of bell pepper 🫑 makes it not as good as it used to be. Maybe hire better staff?
KS
kourtney simpson
Nov 30, 2025
1.0
They suck , be lying about what they don’t got , customer service is terrible. They rude and barely like to give you food.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in Lagrange?
Chipotle Lagrange is a fast-casual Mexican restaurant known for its customizable menu including burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill in Lagrange?
Chipotle Mexican Grill in Lagrange is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Lagrange, GA?
It is located at 1509 Lafayette Pkwy, Troup, Lagrange, GA 30241, USA.
Does Chipotle Mexican Grill in Lagrange offer online ordering?
Yes, you can order online through their website or the Chipotle app.
How can I contact Chipotle Mexican Grill in Lagrange?
You can call them at +1 762-323-4660 or email GA.4314.Lagrange@chipotle.com.
What is Chipotle's commitment to food quality at the Lagrange location?
They prioritize responsibly sourced ingredients, using only 53 real ingredients without artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
Are there any nearby restaurants close to Chipotle Mexican Grill in Lagrange?
Yes, nearby restaurants include Chicken Salad Chick, Sonic Drive-In, Popeyes Louisiana Kitchen, Juanito's Mexican Restaurant, LongHorn Steakhouse, Taco Bell, Wendy's, and Keum Soo Kang Korean Restaurant.
What nearby accommodations are available when visiting Chipotle in Lagrange?
You can find stayAPT Suites LaGrange and Quality Inn nearby for accommodations.
Are there any nearby places for beauty and spa services close to Chipotle in Lagrange?
Yes, nearby beauty and spa options include Shear Perfection Med Spa and Elite Nail Spa.
What other amenities or services are nearby Chipotle Mexican Grill in Lagrange?
Near Chipotle, you can find Mattress Firm stores for furniture, Texaco gas stations, Pro-Glass Tinting for auto glass services, and OneMain Financial for payday loans.