Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.
Service Experience
Service quality varied significantly; some praised friendly staff while others experienced rudeness and slow service.
Cleanliness Issues
Multiple complaints about the cleanliness of the restaurant and restrooms, with reports of dirty floors and unsanitary conditions.
Order Accuracy
Frequent issues with incorrect orders, leading to customer dissatisfaction.
Atmosphere
While some found the atmosphere uplifting, others noted a lack of enthusiasm from staff.
SL
Sean L
2 days ago
1.0
1 car in front of me at drive through sat there for 5 minutes and nobody even greeted the car in front of me, pulled around to see if anybody was inside got back in the Drive-Thru they finally let two cars through and then three more of a sat here for it's going on 10 minutes now without them saying anything over the speaker worst customer experience ever they dont even greet customers and tell them to please wait. Location shouldn't even be open !
MM
Moola Moo
Dec 22, 2025
1.0
Arby’s on Whitesville Rd. in LaGrange, GA really dropped the ball today. I stopped to get a 2-piece chicken tender kids meal with potato cakes, and by the time I got home—only 4–5 minutes away—the bag was literally dripping with grease. That is completely unacceptable. It was obvious the food had been re-dipped and old food was served. To make matters worse, it was handed to me by the manager. Food is clearly not being served or discarded properly, which is a serious health violation. I would much rather wait for fresh, properly prepared food than be rushed and given something unsafe and nasty. This meal was for my son, which makes this even more upsetting and unacceptable.
YD
Yale Douce
Dec 3, 2025
4.0
Food never disappoints
MS
Michelle Smith
Oct 10, 2025
4.0
Kind people was working the day I stopped in
AS
Ann Smith
Sep 26, 2025
4.0
Well I have been to this Arby's several times. I couldn't give a five star review although I wanted to. First of all I've been to this location several times. The staff has always been amazing. The first few times that I ordered the Reuben, in which I so love at Arby's was just ok. I have either gotten not enough thousand Island dressing or to much. Today was the best Reuben I have ever had from an Arby's. Whom ever was doing the food a little after 12:00 at lunch time did an amazing job, please keep that cook of whom ever made that Reuben because they knew what they was doing. Now I want another one just like it. Please whom ever made those at lunch time today, needs to teach all of your employees how to make that Reuben perfect.