Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Temperature
Many reviews mentioned that food was often served cold or not fresh.
Cleanliness
Several customers noted issues with cleanliness, particularly in the dining area and bathrooms.
Management Issues
There were complaints about management not addressing staff behavior and operational inefficiencies.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, many others reported significant issues.
MB
Mark Bacch
Nov 21, 2025
3.0
Spent $30+ ask for one sauce 50 cents, dude was the only thing is Ketchup. special requests for 3 of 4 sandwiches, no way to tell, have to inspect each sandwich , guess cost 50 cents for that also. Dude at drive thru not good
PG
Perri Garcia
Oct 31, 2025
2.0
Friday night, steady busy, got old fries but. Sent them back, Lady at the drive-through said it will be 2 1/2 minutes then of course asked me to pull up. I waited four minutes and got the same fries. I don’t know if they microwaved them or whatever but you’re not fooling anybody. And how’s it putting you out to ask for a better side of fries. PA THE TIC🥀
MM
María Teresita Ramos Montoya
Oct 28, 2025
5.0
Nunca pierde su toque especial, para un almuerzo sin formulismos, solo para disfrutar de sus deliciosas hamburguesas.
DM
Dani MCDonald
Sep 8, 2025
5.0
Stopped here September 8, 2023
AW
Amy Wiiliamson
Sep 2, 2025
2.0
Quick service, but the food is cold. I came at 12:00pm for lunch....makes me wonder how long the food is sitting there before the lunch hour. This is my 3rd time trying this location, and food is always cold. I will not be returning.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on weekdays?
Wendy's drive-through is open from 6:30 AM to 2:00 AM Monday through Friday.
Does Wendy's in Kennesaw serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What are the main payment options accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or online at order.wendys.com for pickup, delivery, or drive-thru service where available.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their Contact page or call (770) 419-5694 to reach this location directly. Feedback can also be submitted through their Customer Satisfaction Survey.
What are the operating hours of this Wendy's location?
Wendy's is open daily from 6:30 AM to 2:00 AM Monday through Saturday, and from 7:30 AM to 2:00 AM on Sundays.
Are there other fast food options near Wendy's at 995 Chastain Rd NW?
Yes, nearby fast food options include Burger King, Arby's, Taco Bell, Krystal Burgers, and Blimpie, offering customers a variety of choices in the area.
What nearby places can help with finding Wendy's location?
Nearby landmarks such as the Kennesaw State University Graduate College and Chastain Bridge can assist customers in locating Wendy's on 995 Chastain Rd NW.
Are there convenient spots near Wendy's for a coffee or snack?
Yes, Caribou Coffee and Circle K convenience store are close by, ideal for grabbing a coffee or quick snack before or after visiting Wendy's.
Does Wendy's offer dine-in, drive-thru, delivery, and takeout services?
Wendy's provides multiple service options including dine-in, drive-thru, delivery where available, and takeout for customer convenience.