Wendy's

3.7
1435 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
995 Chastain Rd. N.W., Kennesaw, GA
30144, United States

Hours

Reviews

3.7
1,435 reviews
5 stars
560
4 stars
368
3 stars
213
2 stars
98
1 star
196

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, with several noting that their meals were not fresh.

Service Issues

Numerous reviews highlighted rude or unprofessional staff, particularly in the drive-thru, leading to a negative customer experience.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Management

Feedback indicated a lack of effective management oversight, with calls for better training and accountability among staff.
  • PG
    Perri Garcia
    Oct 31, 2025
    2.0
    Friday night, steady busy, got old fries but. Sent them back, Lady at the drive-through said it will be 2 1/2 minutes then of course asked me to pull up. I waited four minutes and got the same fries. I don’t know if they microwaved them or whatever but you’re not fooling anybody. And how’s it putting you out to ask for a better side of fries. PA THE TIC🥀
  • MM
    María Teresita Ramos Montoya
    Oct 28, 2025
    5.0
    Nunca pierde su toque especial, para un almuerzo sin formulismos, solo para disfrutar de sus deliciosas hamburguesas.
  • DM
    Dani MCDonald
    Sep 8, 2025
    5.0
    Stopped here September 8, 2023
  • AW
    Amy Wiiliamson
    Sep 2, 2025
    2.0
    Quick service, but the food is cold. I came at 12:00pm for lunch....makes me wonder how long the food is sitting there before the lunch hour. This is my 3rd time trying this location, and food is always cold. I will not be returning.
  • MS
    Maria Soto
    Aug 31, 2025
    1.0
    I stopped to visit Wendy over 6 years ago. I ordered a bacon French fried and was so burned taste that never again I eat in any Wendy.

Frequently Asked Questions About Wendy's

Is Chastain Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.