Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or poorly prepared food, with several noting that their meals were not fresh.
Service Issues
Numerous reviews highlighted rude or unprofessional staff, particularly in the drive-thru, leading to a negative customer experience.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Management
Feedback indicated a lack of effective management oversight, with calls for better training and accountability among staff.
PG
Perri Garcia
Oct 31, 2025
2.0
Friday night, steady busy, got old fries but. Sent them back, Lady at the drive-through said it will be 2 1/2 minutes then of course asked me to pull up. I waited four minutes and got the same fries. I don’t know if they microwaved them or whatever but you’re not fooling anybody. And how’s it putting you out to ask for a better side of fries. PA THE TIC🥀
MM
María Teresita Ramos Montoya
Oct 28, 2025
5.0
Nunca pierde su toque especial, para un almuerzo sin formulismos, solo para disfrutar de sus deliciosas hamburguesas.
DM
Dani MCDonald
Sep 8, 2025
5.0
Stopped here September 8, 2023
AW
Amy Wiiliamson
Sep 2, 2025
2.0
Quick service, but the food is cold. I came at 12:00pm for lunch....makes me wonder how long the food is sitting there before the lunch hour. This is my 3rd time trying this location, and food is always cold. I will not be returning.
MS
Maria Soto
Aug 31, 2025
1.0
I stopped to visit Wendy over 6 years ago. I ordered a bacon French fried and was so burned taste that never again I eat in any Wendy.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kennesaw, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kennesaw, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 419-5694.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chastain Wendy’s serve breakfast?
Yes, this Wendy’s location in Kennesaw, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on weekdays?
Wendy's drive-through is open from 6:30 AM to 2:00 AM Monday through Friday.
Does Wendy's in Kennesaw serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What are the main payment options accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or online at order.wendys.com for pickup, delivery, or drive-thru service where available.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their Contact page or call (770) 419-5694 to reach this location directly. Feedback can also be submitted through their Customer Satisfaction Survey.
What are the operating hours of this Wendy's location?
Wendy's is open daily from 6:30 AM to 2:00 AM Monday through Saturday, and from 7:30 AM to 2:00 AM on Sundays.
Are there other fast food options near Wendy's at 995 Chastain Rd NW?
Yes, nearby fast food options include Burger King, Arby's, Taco Bell, Krystal Burgers, and Blimpie, offering customers a variety of choices in the area.
What nearby places can help with finding Wendy's location?
Nearby landmarks such as the Kennesaw State University Graduate College and Chastain Bridge can assist customers in locating Wendy's on 995 Chastain Rd NW.
Are there convenient spots near Wendy's for a coffee or snack?
Yes, Caribou Coffee and Circle K convenience store are close by, ideal for grabbing a coffee or quick snack before or after visiting Wendy's.
Does Wendy's offer dine-in, drive-thru, delivery, and takeout services?
Wendy's provides multiple service options including dine-in, drive-thru, delivery where available, and takeout for customer convenience.