Wendy's

3.7
1438 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
995 Chastain Rd. N.W., Kennesaw, GA
30144, United States

Hours

Reviews

3.7
1,438 reviews
5 stars
563
4 stars
368
3 stars
214
2 stars
98
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Temperature

Many reviews mentioned that food was often served cold or not fresh.

Cleanliness

Several customers noted issues with cleanliness, particularly in the dining area and bathrooms.

Management Issues

There were complaints about management not addressing staff behavior and operational inefficiencies.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, many others reported significant issues.
  • MB
    Mark Bacch
    Nov 21, 2025
    3.0
    Spent $30+ ask for one sauce 50 cents, dude was the only thing is Ketchup. special requests for 3 of 4 sandwiches, no way to tell, have to inspect each sandwich , guess cost 50 cents for that also. Dude at drive thru not good
  • PG
    Perri Garcia
    Oct 31, 2025
    2.0
    Friday night, steady busy, got old fries but. Sent them back, Lady at the drive-through said it will be 2 1/2 minutes then of course asked me to pull up. I waited four minutes and got the same fries. I don’t know if they microwaved them or whatever but you’re not fooling anybody. And how’s it putting you out to ask for a better side of fries. PA THE TIC🥀
  • MM
    María Teresita Ramos Montoya
    Oct 28, 2025
    5.0
    Nunca pierde su toque especial, para un almuerzo sin formulismos, solo para disfrutar de sus deliciosas hamburguesas.
  • DM
    Dani MCDonald
    Sep 8, 2025
    5.0
    Stopped here September 8, 2023
  • AW
    Amy Wiiliamson
    Sep 2, 2025
    2.0
    Quick service, but the food is cold. I came at 12:00pm for lunch....makes me wonder how long the food is sitting there before the lunch hour. This is my 3rd time trying this location, and food is always cold. I will not be returning.

Frequently Asked Questions About Wendy's

Is Chastain Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on weekdays?

Wendy's drive-through is open from 6:30 AM to 2:00 AM Monday through Friday.