Tropical Smoothie Cafe

4.1
470 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
777 Townpark Lane, Kennesaw, GA
30144, United States

Hours

Reviews

4.1
470 reviews
5 stars
296
4 stars
66
3 stars
25
2 stars
30
1 star
53

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, particularly with online and mobile app orders.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Food Quality

Several reviews mentioned that smoothies and food items often tasted watered down or lacked freshness, with complaints about the quality of ingredients.

Cleanliness

Multiple customers expressed concerns about the cleanliness of the restaurant, including unsanitary conditions in the bathroom and overall dirtiness.

Atmosphere

The atmosphere received mixed reviews, with some customers enjoying the vibe while others noted unpleasant odors and a lack of cleanliness.
  • QT
    Quỳnh Trang
    Dec 22, 2025
    5.0
    I came here last Thursday, and it was my 3rd or 4th time here. It’s still nice with the staff and food. My friend ordered a ‘Dilla which is really good with his Chia Banana Boost. The drink tastes more like blended grain, rather than fruit smoothie. I got a Mango Monsoon, and I love it so much. So many tropical fruits inside and fresh
  • AB
    Amanda Bree
    Dec 8, 2025
    5.0
    Lynnia is so nice and knows the right substitutions. My smoothie tasted really good and the food is very good as well. The atmosphere is very relaxed and everything tastes and looks clean! Love this place!
  • BB
    Bailey Brown
    Nov 4, 2025
    2.0
    I ordered from this location about 2weeks ago on the mobile app for pickup. when I got there my order was not in a cubby but the receipt was and some remains of the smoothie were spilled on the counter, the receipt, and a trail on the floor towards the door. When i brought this to the young ladies attention, they said “oh someone must’ve taken your order but we can make it again for you if you want.” which I wasn’t too mad about because mistakes happen. As she was making the smoothie again I saw her add a bunch of powders but didn’t think much of it. when i got back in the car in my way to work which I was already running late for since someone took my order I tasted the smoothie and could taste that there was whey protein powder in it. I know what that stuff tastes like because i’ve had it before and it instantly makes me nauseous. So when i got to work i called and let them know that there was protein powder in my drink and they argued with me and said “ oh well the girl who made said she didn’t put any in there so I don’t Know what your tasting because she only put sugar in it” which if that’s the case then she put quite a bit of sugar since i watch how many scoops she put in. I asked to speak to the manager and it got quiet for probably about 2 minutes before the young Lady on the phone took down my name and number and said that her manager would give me a call. It has been weeks and i have not received a call which personally I think is very unprofessional.
  • DC
    Darrius Corbin
    Nov 3, 2025
    2.0
    Using the app for delivery is useless. 9 times out of 10 the delivery gets canceled because of some apparent app glitch and it directs you to order by other means. Tropical Smoothie is too large of a franchise for this not to be corrected.
  • LM
    Laraj Monae
    Oct 14, 2025
    1.0
    I had a disappointing experience with Tim, who appeared to need additional training on proper glove-changing procedures during food preparation. His handling practices were concerning, and he also provided inaccurate information to customers—something I have not experienced at other locations. Additionally, his communication and interpersonal skills could benefit from improvement, as his approach created an uncomfortable interaction. I had been looking forward to enjoying my meal in the store this morning, but the lack of professionalism and attention to proper hygiene left me very dissatisfied.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Kennesaw accept reservations?

No, Tropical Smoothie Cafe in Kennesaw does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Kennesaw?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.