Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kennesaw Subway® Restaurant at 425 Ernest Barrett Pky NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
192 reviews
5 stars
103
4 stars
30
3 stars
23
2 stars
5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, with instances of rudeness, lack of attention, and employees being unhelpful or dismissive.
Food Quality
Several customers reported issues with food quality, including old or improperly prepared ingredients, leading to dissatisfaction.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt bathrooms.
Staffing Issues
Customers noted that the store often seemed understaffed, leading to long wait times and inadequate service.
Management Concerns
Feedback indicated dissatisfaction with management practices, including refusal to accept coupons and poor handling of customer complaints.
- ECElizabeth CastilloJan 3, 20264.0There was only one person working but he was managing very well. That's my feedback and the reason for the four stars, improve your customer service by having at least two people helping clients. The store had a few people waiting plus the take out orders coming in, he was doing an amazing job giving the circumstances but he should have to do so much by himself.
- TWTechs WeclomeNov 9, 20251.0I received coupons in the mail and was told to bring them to the store for scanning. However, the employee said their scanner doesn't work, so they cannot accept coupons. It's pretty disappointing; what a waste of paper.
- BPbhadreshpalak PatelAug 10, 20251.0Hi, I visited Subway in the evening and ordered three sandwiches. The employee did not prepare them properly. He didn’t even fold the sandwich correctly. There was sauce all over the paper, and his attitude was very rude. He was only using one hand to make the sandwich, throwing the vegetables and other ingredients carelessly. It felt like he didn’t care at all about the food or the customer. I am paying for my food — I’m not asking for anything free — so I felt very insulted by how I was treated.
- VPVibha PatelAug 10, 20252.0I had a very disappointing experience at this Subway location. The worker was unfriendly, did not greet or interact with us, and came across as rude. We ordered three sandwiches, and none of them were made properly. He didn’t fold the sandwiches before wrapping them, which caused all the sauce to soak into the paper, leaving almost nothing on the actual sandwich. The cold, dismissive attitude and lack of care in making the food made the whole visit unpleasant. I will not be returning.
- TCTyler CunningMar 25, 20225.0I had an issue with ordering online and the manager was happy to help me and ensured that I still received my order.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 425 Ernest Barrett Pky NW in Kennesaw, GA?
Subway is open daily from 9:30 AM to 10:30 PM.
What sandwich options does Subway offer at this location?
Subway offers Footlongs, 6” sandwiches, wraps, and salads with fresh-cut veggies, protein choices, fresh-baked bread, and cookies.
Does this Subway location provide delivery and pickup services?
Yes, this Subway location offers in-store pickup, curbside pickup, and delivery services.
Can I order Subway meals online or through an app?
Yes, you can order Subway meals quickly and easily via the app or online.
Is catering available at this Subway restaurant?
Yes, Subway at this location provides catering services for your needs.
Does Subway at Town Center Plaza allow dine-in service?
Yes, this Subway location serves dine-in customers.
What is the contact phone number for Subway in Kennesaw?
You can reach Subway at +1 678-594-3565.
What are some nearby restaurants around Subway in Town Center Plaza?
Nearby restaurants include multiple Subway locations and Paris Baguette coffee shops, perfect for exploring different dining options before or after your visit.
Are there any grooming or beauty salons near Subway in Kennesaw?
Yes, The Intersection Permanent Cosmetics and The Bella Brazilian Wax are nearby beauty salons you might want to visit.
What automotive services are near Subway in Town Center Plaza?
Pep Boys Auto Service & Tire, Big 10 Tires, and Take 5 Oil Change are nearby automotive service centers where you can get vehicle maintenance done.