Panera Bread

3.7
766 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kennesaw is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
964 Ernest W Barrett Parkway NW, Kennesaw, GA
30144, United States

Hours

Reviews

3.7
766 reviews
5 stars
355
4 stars
156
3 stars
75
2 stars
55
1 star
125

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors, tables, and bathrooms.

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Several reviews mentioned issues with food quality, such as incorrect items, stale ingredients, and unsatisfactory preparation.

Management Issues

Feedback indicated problems with management, including rude behavior towards staff and customers, as well as poor leadership.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed the food when it was prepared correctly.
  • MD
    Manita Dagar
    Nov 8, 2025
    1.0
    The manager just have a terrible attitude. When I asked about a coupon which doesn’t seem to working on app, first she started gaslighting me I am choosing the wrong products and when I redid the order by adding the ‘right’ items to show her it’s not working, she got defensive - ‘well, not on my app, maybe they designed my app differently’. Outright denied anyone else having any problem, while the other staff told me that she had few people have the same issues since morning and then she had to do it manually, while manager kept lying. She even acted like she is doing me a favor by getting me the discount, but she is only doing it one time, next time do it via app, which I have trying to explain to her that’s it’s not working in app. Terrible attitude.
  • SA
    Salam Ali
    Oct 13, 2025
    5.0
    Enjoyed my time there.
  • DW
    Deon Whitehead
    Oct 8, 2025
    1.0
    Micheal is a very rude and unprofessional manager and he wonders why he can't keep employees and he also wonders why he has so many messed up foul reviews lol.. this place is very unsafe and unsanitary.. people barley clean properly and when you order it will take them very long to call you're name.. even if you only order a simple sandwich it will take around 20 minutes for them to call you're name ... I will never go this place ever again alll they care about is who spends their money they could care less about customers and it shows by how long they take and how dirty they are
  • KL
    Kelly Lee
    Sep 13, 2025
    5.0
    Great panera.
  • HD
    Hannah Davis
    Aug 28, 2025
    3.0
    I don’t know why every Panera does this with uber eats. But they leave things out of the order. It’s a huge bummer because I love this place when I don’t feel well. Today they forgot the cheese with the French onion soup and the baguette. Panera isn’t cheap enough to be forgetting items. Left 3 stars because the sandwich was still very good.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Kennesaw accept reservations?

No, Panera Bread in Kennesaw does not accept reservations.

What are the operating hours for delivery at Panera Bread Kennesaw?

Delivery is available Monday to Friday from 6:30 AM to 9:00 PM, and on Saturday and Sunday from 7:00 AM to 9:00 PM.