Five Guys

4.0
182 reviews
Entrance to the Five Guys at 1125 Ernest W. Barrett Parkway NE in Kennesaw, Georgia.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1125 Ernest W. Barrett Parkway NE in Kennesaw is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys
1125 Ernest W. Barrett Parkway NE, Kennesaw, GA
30144, United States

Hours

Reviews

4.0
182 reviews
5 stars
107
4 stars
28
3 stars
12
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff while others reported rude or unhelpful interactions.

Food Quality

Food quality is generally appreciated, especially the fries, but there are complaints about incorrect orders and inconsistent burger quality.

Pricing

Many customers find the prices to be high for the value received, with several comments highlighting the cost as a significant drawback.

Cleanliness and Atmosphere

While some reviews mention a clean environment, others report issues with cleanliness and staff professionalism.

Order Accuracy

There are multiple complaints regarding incorrect orders and issues with food preparation, leading to customer dissatisfaction.
  • SM
    S M
    1 day ago
    2.0
    Meh.. Culver’s is way better IMO. The burger I had fell apart before I could finish it.
  • JP
    JEFF PERRINI
    3 days ago
    5.0
    This place has been a regular for my son and grandson after his jui jitsu competions...
  • DC
    dylan cheek
    Oct 20, 2025
    5.0
    I really appreciate this crew. I stop in for lunch during the week frequently and they never disappoint. Food quality is great, I’m always kindly greeted. I’ve never had a bad experience! Thanks you guys.
  • PH
    Patricia Hicks
    Jul 30, 2025
    1.0
    I haven’t visited a Five Guys restaurant in years, decided to give this one a try . Big Mistake. The waitress/cook was most unpleasant, she didn’t engage with me about my order. Very cold and off putting, I ordered the Patty Melt and when it was ready, she made me walk to the back of the restaurant, instead of bring it to me. (I was the only customer.) when I got home I discovered both buns were burnt to a black crisp and the lettuce was placed on the bun as it was toasting on the grill, making it soggy and wilted. I threw the entire thing away. Never again. Please find some more pleasant people to work there. Also the floor was so slippery, I was afraid I would slip and fall. I won’t ever go back, and do not recommend it to anyone!!!
  • TB
    T Brown
    Jul 17, 2025
    1.0
    It’s hard to find good Customer Service nowadays. I visited the Five Guys on Barrett Pkwy, let’s just say this was my first and last time at this location. My food was not prepared as ordered, my husband went back to the counter with the receipt to inform the employee of the error. The young lady handed him the mushrooms, grilled onions and pickles (opted out shown on the receipt) inside a piece of aluminum foil instead of offering to right their wrong by “remaking” the burger!! I then went to the counter to let the young lady know I did not order pickles that’s inside with the mushrooms and grilled onions. At no point was an apology made therefore I requested a refund and it was given. I do NOT recommend this establishment.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.