Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kennesaw, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
373 reviews
5 stars
155
4 stars
62
3 stars
30
2 stars
23
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and lack of attentiveness.
Order Accuracy
Numerous reviews indicated consistent issues with incorrect orders, including missing items and wrong food or drink preparations.
Food Quality
Several customers complained about stale or burnt food items, particularly donuts and bagels, leading to dissatisfaction with the overall food quality.
Management Issues
Feedback suggests that management changes have had mixed results, with some praising new managers while others criticized the existing management for poor service and staff performance.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific staff members and appreciated the quality of certain drinks.
- BMBentley's Mom3 days ago1.0I'd give zero stars if possible. Went inside to order a dozen donuts and the staff is unbelievably unprofessional. One of them had the nerve to yell out that " they should lock the doors" on the customers because they couldn't keep up. Seriously?! Horrible location
- CJCierra Jenkins6 days ago1.0Honestly writing this review because I’m fed up with this location. In some sort of capacity my order is always made incorrect. This is the closes location to my house and it’s unbelievable how bad this location is. They never have enough help here. The young lady that works there says “the manager doesn’t want to put anyone else on the clock.” This is also the only location that I constantly always have to pull up and wait on my order to come out. Literally no other location do I deal with this. It’s also no point of making requests verbose because it’s always ignored. (Like allergy requests) Good luck stopping before work. Not to mention. The manager yelled at me, argued with me about having the correct location (I’m a local 🤧) and proceeded to hang up in my face….. I said everything very kind….
- EWElizabeth WinterNov 10, 20251.0Waited over 20 minutes for 3 drinks, and one wasn't even the right drink order. All of them had no syrup and weren't sweet at all. The food was old and burnt. The employees were loud and unprofessional and the place was unorganized. 0/10 needs major improvement, I don't recommend this location.
- IBinsane brainNov 9, 20251.0I ordered once, and didn’t receive the two donuts i ordered. In that same order, I got an iced coffee that had no sugar, and ice when i asked for none. When I got a refund from door-dash and ordered the donuts again, I received the wrong donuts. I called Dunkin, and all they said was that it wasn’t their fault.
- JHJames HNov 4, 20251.0The manager Candice is very disrespectful and rude. Why hire a manager who doesn’t have their store in order? Coffee is never made right and the attitudes are beyond disgraceful and disgusting. Health department needs to urgently look at this place. Get a whole new staff and a clean store if you want customers !!! Save your money people.
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location in Kennesaw, GA?
This Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sundays from 6:00 AM to 9:00 PM.
What holiday drinks are currently featured at Dunkin' Kennesaw?
The holiday menu features the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead or use delivery services at this Dunkin' location?
Yes, you can order ahead using the Dunkin’ mobile app or online, and delivery is available during specified hours.
Does this Dunkin' offer a drive-thru and Wi-Fi for customers?
Yes, this Dunkin' location has a drive-thru and provides free Wi-Fi for customers.
What types of meals are served at Dunkin' Kennesaw?
They serve breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Where is this Dunkin' located?
It is located at 4100 Jiles Rd NW, Ste 100, Cobb, Kennesaw, GA 30144, USA.
Are there any nearby restaurants or stores where I can go before or after visiting Dunkin'?
Yes, nearby places include Jet’s Pizza, Pita Pit, La Bamba Mexican Bar and Grill, McDonald's, and Subway, offering various dining options.
Can I visit nearby financial or health service locations around this Dunkin'?
Yes, H&R Block (financial services) and Baker Road Dental Care (dental and orthodontics) are close by for your convenience.
What entertainment or fitness options are available near Dunkin' Kennesaw?
Nearby are SPRO U.S.A gym and hunting/fishing supplies store Spro where you can engage in active lifestyle activities.
How do I place an order using the Dunkin' app or website?
You can order via the Dunkin' app available on iOS and Android, or through their online ordering page specific to this location.