Dunkin'

3.8
422 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kennesaw, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3139 Cobb Pkwy NW, Kennesaw, GA
30152, United States

Hours

Reviews

3.8
422 reviews
5 stars
218
4 stars
75
3 stars
30
2 stars
23
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly staff, many report rude or inattentive service.

Food Quality

Numerous complaints about food quality, including stale donuts and poorly prepared items, with some customers expressing dissatisfaction with their orders.

Drive-Thru Experience

The drive-thru service is often noted as quick and efficient, but there are also reports of long wait times and incorrect orders.

Cleanliness

Several reviews mention cleanliness issues, including dirty tables and unsanitary conditions.

Order Accuracy

Many customers report problems with order accuracy, particularly with mobile orders and specific requests not being fulfilled.
  • DL
    Daniel Latham
    Nov 7, 2025
    2.0
    Just left this place extremely disappointed. Tried to get a donut but they had none. Ok, so I ordered a cream cheese bagel and was then told they couldn't make any food either because they already shut down everything for closing an hour and a half before closing! I asked was this normal practice for them to close down an hour and a half before closing and she told me " We have a lot to do." As I drove away from the window, another coworker walked by and they started laughing. We come to this Dunkin every morning but I will likely change locations due to this unprofessional behavior.
  • SB
    Scott Burris
    Nov 5, 2025
    5.0
    I’ve been patronizing this Dunkin location since it opened, approximately 2010, and have always had excellent service and products. Employees and management have always been very professional and service oriented. The manager and employees always take time, when they can, to engage with customers. I feel that they genuinely care about feedback and always seek to improve where they can. Top rate in my opinion.
  • KK
    Kirstin Klein
    Sep 2, 2025
    5.0
    The costumer service at this location is always excellent!
  • JR
    Joseph Reed
    Aug 13, 2025
    5.0
    Great Service
  • JT
    Jessica Taylor
    Jul 24, 2025
    1.0
    ***MASSIVE POTHOLE DIRECTLY IN DRIVE-THRU LANE***, right in front of the ordering/speaker area no less. I strongly prefer drive-thru, and I was NOT risking the health of my SUV's engine driving in and out of that hole. It's at least 18 inches wide and AT MINIMUM 6 inches deep. There are so many other Dunkin' locations around to go to- why use this one? Shape it up!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kennesaw, GA?

Dunkin' in Kennesaw, GA is open daily from 5:00 AM to 10:00 PM for in-store service and from 6:00 AM to 9:00 PM for delivery.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.