Dunkin'

3.8
424 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kennesaw, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3139 Cobb Pkwy NW, Kennesaw, GA
30152, United States

Hours

Reviews

3.8
424 reviews
5 stars
219
4 stars
75
3 stars
30
2 stars
23
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendliness and professionalism of staff, many report rude behavior and unprofessionalism, particularly during busy hours.

Product Quality

Several customers expressed dissatisfaction with the quality of food and drinks, citing issues like incorrect orders, stale donuts, and poorly prepared items.

Cleanliness and Maintenance

There are complaints about the cleanliness of the establishment, including dirty tables and a lack of attention to the overall environment, as well as maintenance issues like potholes in the drive-thru.

Order Accuracy

Numerous reviews highlight problems with order accuracy, particularly with mobile orders, leading to frustration among customers.

Operational Hours

Customers have reported inconsistencies with operational hours, including early closures and unresponsive staff when attempting to place orders.
  • JM
    Janet Marks
    Dec 6, 2025
    5.0
    Medium midnight roast hot coffee is the best extra cream
  • ZJ
    Zehiah Jubran
    Dec 4, 2025
    1.0
    Spoke with Mike because they did not put correct doughnuts in dozen and his response was to bring back 3 doughnuts and we will replace just the 3. I guess instead of throwing them away they put them back in the case. Instead of offering the 3 doughnuts for inconvenience. oh and he pretended to be the owner Khan. when I asked to speak with one of them. never going to this location again. Khan you should hire honest people.
  • DL
    Daniel Latham
    Nov 7, 2025
    2.0
    Just left this place extremely disappointed. Tried to get a donut but they had none. Ok, so I ordered a cream cheese bagel and was then told they couldn't make any food either because they already shut down everything for closing an hour and a half before closing! I asked was this normal practice for them to close down an hour and a half before closing and she told me " We have a lot to do." As I drove away from the window, another coworker walked by and they started laughing. We come to this Dunkin every morning but I will likely change locations due to this unprofessional behavior.
  • SB
    Scott Burris
    Nov 5, 2025
    5.0
    I’ve been patronizing this Dunkin location since it opened, approximately 2010, and have always had excellent service and products. Employees and management have always been very professional and service oriented. The manager and employees always take time, when they can, to engage with customers. I feel that they genuinely care about feedback and always seek to improve where they can. Top rate in my opinion.
  • KK
    Kirstin Klein
    Sep 2, 2025
    5.0
    The costumer service at this location is always excellent!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kennesaw, GA?

Dunkin' in Kennesaw, GA is open daily from 5:00 AM to 10:00 PM for in-store service and from 6:00 AM to 9:00 PM for delivery.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.